I wish my peeling decals had been as easy as wax. My experience with Keystone no customer service had nothing to do with wax. I had only washed the unit with RV wash/wax purchased from the dealer, but the decals are falling off on the side that gets the most sun, but not all are falling off. I was told after being sent to 2 different decal manufacturers that "I could purchase new decals from the dealer". This is a quality control problem, that needs to be hammered to both Keystone and the dealer. Read further into the posts and you will see that for a while Keystone was replacing them and although the problem remained, they have now taken a hard line and refused to assist with a unit that I have owned for less than two years that has just been out of warranty for 9 months and used only 5 times. There are decals right next to each other where on is just curling and falling off and the one that butts next to it is just like new. Got the railroad through Keystone and was transferred to 4 different people. I love my trailer and can't stand how shabby it looks. Best of luck to you.