- Joined
- Mar 15, 2017
- Posts
- 8,138
I have a one year old Keystone 27rls TT. Mine had 3 factory defects. I was surprised to learn the dealer has to request permission from Keystone to repair a defect. Two of mine should have been caught at the factory:
1 - black tank slide valve would not open and close as normal. Dealer tech muscled it open and closed - said it was fine. 5 days later the handle broke off in a cross country trip. I put the new part in myself on the road.
2 - spare tire and wheel fell off. Never torqued down properly. Keystone reimbursed me for replacement. (Also issued a 1099 to me for the payment. Guess they don't make many and accounting insisted on it.
3 - piano hinged swing out pantry door misaligned and gouged the floor badly. Factory said fix the door. No replacement floor. Dealer did it anyway.
A couple other minor fixes I did myself. Dealer was overwhelmed with work and not enough repairmen.
When you have a sticky dump valve, drill a small hole that you can get a silicon lube needle into and fill it with silicon lube. When done, put a sheet metal screw into the hole and you will be able to lube the valve going forward.