2021 keystone half ton that I absolutely hate.

[PRG]

I hate my half ton. There is so much wrong with this thing.. I need keystone to step up and fix this thing..anyone get help from them?? It’s crap because they built this in Covid..

 

[chuckster57]

4 yrs old? When did you buy it and did it have the issues back then?

 

[PRG]

I bought it from an old lady that didn’t have it long. I was also new to rv lifestyle. I did a lot of research.. but didn’t think about what Covid could have done to the building of these.. which I wish I had. We have fixed so much but what I am asking if keystone can take this in and fix it. There are nails coming out, screws etc.. I can tell they did a sloppy job on these.

 

[PRG]

4 yrs old? When did you buy it and did it have the issues back then?

I bought it 8 months ago

 

[wiredgeorge]

Suspect that since the trailer is out of warranty, Keystone has no part in making things right. Suggest you begin taking items in order, one at a time, and seeking help for making the repairs yourself or hire an independent RV tech or find a shop who will do the work needed. Shotgun complaints won't solve whatever is bothering you about the trailer.

 

[PRG]

Shot gun complaints?? Seriously? I think of this was yours you would be shot gun complaining too

 

[chuckster57]

You bought a 4 year old trailer 8 months ago, it’s not on Keystone to “step up”. Warranty is usually 1 year and if you bought it used, there’s no way to prove any of the issues were present when it was new.

As stated, you need to address the issues and get them repaired knowing you will be paying for it. If you bought it from a dealer and they offered an extended warranty you may get help with the costs but it will depend on what failed.

 

[sourdough]

Agree with the above - Keystone has no skin in this complaint. Buying a 4 year old, who knows how well taken care of, RV is 100% on the buyer.

 

[Randy23LT]

As you mentioned you are new to RVs and may not really be aware of what is generally considered normal/typical maintenance and repair of a RV. What type of things need fixing? Are you sure they are not normal RV items that need fixing? Loose nails and screws are common items routinely needing attention among a host of other things. RVs require some level of constant maintenance. It’s the nature of the beast.

 

[workinonit]

It gets worse. If they haven't been upgraded, the tires and suspension definitely need to be upgraded. You have nylon bushings in your shackles. Tires are china bombs.

 

[JRTJH]

Your trailer was sold to the original owner with a 1 year all inclusive warranty and a 3 year structural warranty on the frame and components used to provide "structure" for the frame. There is also a 12 year or lifetime warranty on the TPO roofing membrane TO THE ORIGINAL PURCHASER and is not transferrable. Additionally, most RV components have an "additional year or two" of warranty after the first year.

ALL of those warranties have expired with the time limits and transferability issues.

In reality, right now, your "out of warranty trailer" is no different than someone buying my 2014 trailer and going back to Keystone and saying, "It's your responsibility to repair what's wrong with my trailer"... NOT GOING TO HAPPEN....

You bought an "as is/where is" product and that's "on you" not "on Keystone" who sold the trailer 4 years ago and legally "met all warranty obligations to the original warranty to the original owner during the warranty time"....

Essentially, what you're expecting is not only unreasonable but also unwarranted. Keystone owes you nothing more than they owe me or any other owner of a 4 year old trailer that no longer has any warranty obligation by the factory.

Start fixing your trailer, find someone to fix it for you, use it "as is" or sell it. Keystone owes you nothing.

 

[Eman85]

We have a philosophy that if a material item makes us sad we get rid of it. If you feel this way about the RV it might be time for it to go. For the most part RV's are made to be lightweight and towing them flexes them a lot, common for things to get loose. Your concerns sound like they can be repaired and it will be at your expense at a dealer or repair facility if you can't do the work yourself. If you have the ambition you can find the how to info on forums or Youtube to possibly make your RV something that doesn't make you sad.

 

[chuckster57]

I bought it from an old lady that didn’t have it long. I was also new to rv lifestyle. I did a lot of research.. but didn’t think about what Covid could have done to the building of these.. which I wish I had. We have fixed so much but what I am asking if keystone can take this in and fix it. There are nails coming out, screws etc.. I can tell they did a sloppy job on these.

She may not have known about the issues, and it isnt just with covid built or Keystone. Keystone wont take it back to the factory, your best bet is to find a repair facility that you can TRUST to do a good job. There are a lot of shady lousy repair facilities out there......

 

[sourdough]

Being new to the RV world some of the things that make it more enjoyable are being able to work on things, diagnose problems, doing ongoing maintenance etc. I got broke in a long time ago thinking along the same lines as you except I wasn't thinking I wanted a company to "step up" and fix anything.

Bought 3-4 year old Jayco pop up from my parents. Dad said everything had been maintained so I didn't follow through on checking things out as I later learned to do. Took the trailer into the mountains about 5 hours away. About 35-40 minutes from our destination I stopped in front of an old store (late at night) and what appeared to be smoke coming from one side of the trailer. Decided it was steam or something from some puddled I had ran through so drove the last twisty curvy miles. On an old mountain back trail, about 1/2 mile from the campsite I was heading to the pop up just dropped to the ground on one side an in the rear view mirror I saw a tire/wheel just rolling over into a gully. Great. The bearings on that wheel were shot and they seized cutting the spindle right off the end of the axle. Had very few tools but managed to prop the trailer up on the four little screw jacks I had and drop the axle in the middle of the night (Sat.) after DS ran down the road waking folks and borrowing some tools. Spent all day Sunday down the mountain in town and good folks were kind enough to come out and repair the axle with a new spindle, bearings etc. Got it all put together in time to go to bed then head home the next morning. THAT was my initiation into having a travel trailer and I've never forgotten it - my truck campers just never had that kind of problem LOL. I didn't blame my dad, Jayco or anything/anyone else - I should have taken the time to inspect the trailer and ascertain it was in good shape - I didn't and that was on me.

Owning an RV requires a certain mindset; one that acknowledges there are going to be things come loose, break or fall off - it is inevitable. Maintenance is something that is required. To some all of that is enjoyable and once familiar with it the routine will minimize any failures. Doing the work yourself adds satisfaction to the process unless you don't like to do it. Taking it to a dealer for all the routing maintenance means you do without the trailer for lengthy periods and spend lots of money. For some it's just not worth it.

Loose screws, staples, brads etc. are part of the game and why I carry an air compressor, brad nailer and stapler along with a ton of other stuff. Once it is accepted that the repairs belong to you and your head can get cleared of that the process of fixing the things that are broken can begin and this forum, google etc. can help you get it done.

 

[Monte421]

Shot gun complaints?? Seriously? I think of this was yours you would be shot gun complaining too

Don't worry about it too much, won't get much help here if you're not a member of the swamp.
Yes Keystone mostly makes junk.

 

[chuckster57]

Don't worry about it too much, won't get much help here if you're not a member of the swamp.
Yes Keystone mostly makes junk.

What swamp?

 

[wiredgeorge]

Don't worry about it too much, won't get much help here if you're not a member of the swamp.
Yes Keystone mostly makes junk.

Pretty sure that more helpful people on more helpful forums are few and very far between. I suggested to start tackling whatever the complaints relate to one at a time and seeking suggestions. Coming in and complaining that, "It’s crap because they built this in Covid." will not fix any problem with the camper. I have been around this forum long enough to know that if I ask a question on how to or what should I do or buy and it will be answered with folks who have lots of skill and perspective. If I just say my trailer is crap, then there isn't likely to be any positive outcome from that type statement. Swamp? Really? Why stick around if you think this is a swamp?

 

[Notanlines]

Well, I for one have now had my feeling hurt!

 

[workinonit]

Don't worry about it too much, won't get much help here if you're not a member of the swamp.
Yes Keystone mostly makes junk.

You're a piece of work. I haven't been a member too long but the guys on here have been extremely helpful with technical issues I have had. Some are very knowledgeable and don't mind sharing their smarts. All the help is greatly appreciated by me. But as far as the swamp goes, you're the swamp. Statements like that are what defines ignorance. The OP has no issue with Keystone. I'm not sure what he expected to hear or what you expected him to hear. Since you are so bright why don't you give him some pointers regarding his problem.

 

[NH_Bulldog]

Don't worry about it too much, won't get much help here if you're not a member of the swamp.
Yes Keystone mostly makes junk.

Troll: Someone who intentionally antagonizes or disrupts online discussions and communities by posting inflammatory, irrelevant, or offensive content. They aim to provoke emotional reactions, create chaos, and disrupt conversations and have no place in a civilized forum.