We ordered a 2010 Cougar Xlite 29FKS in mid-November 09 and were told that they would have a special run in January 2010. Imagine our suprise when, in mid-January we inquired if we could change our order, due to health/comfort reasons, from a table and 4 chairs to the dinette with booth but were told instead that our trailer had already been delivered at our dealer!!! They too were shocked! We're happy in a way, although spring is not here yet, but it now leaves us with a problem. The easiest and most economical way to exchange our dinette set with a booth kind, according to our dealer, is to exchange a booth from another Cougar on their lot which would have the same pattern as ours. When they put the next order for a Cougar in which the same pattern as ours has been chosen and the purchasers want the table and chairs, the dealer will order one with the booth and they'll do the exchange themselves. We're just keeping our fingers crossed that it will happen and soon. Otherwise, we don't know what else we can do. Any suggestions anyone?
My husband and I made a suggestion that maybe Keystone could put one with the dealers' next shipment (inside another trailer as add'l equipment "loose") to get it to us without having to resort to separate shipping which would cost an arm and a leg. But according to our dealer, it doesn't take much to throw them off down on the line, so they don't recommend going that route.
Again, any suggestions out there? Has anyone ever been in this situation before ?