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Old 05-28-2020, 07:47 AM   #1
Tprill
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Join Date: May 2020
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2019 Passport roof AC unit

Second trip out, first time using the AC....and it doesnít work. Firstly the fan blows, but there is a high pitched noise coming from the roof unit, and no condensation run off typically seen with other AC roof units... Iíve checked the breaker, even checked the roof unit to see if there was any structural damage (we had a lot of rain last weekend with downed branches, etc). I called the place I bought it and they said it would be August before they could get to it.... Iíve been reading there has seem to be warranty issues with this type of rooftop unit but anything else I can do as I donít think a fan will cut it this summer on my upcoming trips!
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Old 05-28-2020, 07:54 AM   #2
travelin texans
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Originally Posted by Tprill View Post
Second trip out, first time using the AC....and it doesnít work. Firstly the fan blows, but there is a high pitched noise coming from the roof unit, and no condensation run off typically seen with other AC roof units... Iíve checked the breaker, even checked the roof unit to see if there was any structural damage (we had a lot of rain last weekend with downed branches, etc). I called the place I bought it and they said it would be August before they could get to it.... Iíve been reading there has seem to be warranty issues with this type of rooftop unit but anything else I can do as I donít think a fan will cut it this summer on my upcoming trips!
Contact the ac manufacturer, skip your dealer, as the unit should be warrantied with them, they could possibly send a mobile tech to you for repair.
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Old 05-28-2020, 09:07 AM   #3
JRTJH
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Originally Posted by travelin texans View Post
Contact the ac manufacturer, skip your dealer, as the unit should be warrantied with them, they could possibly send a mobile tech to you for repair.
Or, they (Coleman/Dometic or ???) can give you the names of any "authorized factory repair centers" in your area. Many HVAC servicemen are "factory authorized" warranty centers for RV equipment. The manufacturer may not pay for a "mobile repair" but they should pay for the "in warranty repair/replacement" costs leaving you with only having to pay for the repairman's "mobile charge".
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