RV News RVBusiness 2021 Top 10 RVs of the Year, plus 56 additional debuts and must-see units → ×
 

Go Back   Keystone RV Forums > Keystone Fleet | Keystone RV Models > Travel Trailers
Click Here to Login

Reply
 
Thread Tools Display Modes
 
Old 09-26-2019, 07:23 AM   #1
thomnsue676
Junior Member
 
Join Date: Sep 2019
Location: Westland
Posts: 1
Front window rockguard replacemnt.

We lost the front window rock guard to our stationary 2007 Hornet Retreat due to a tree limb falling on it. Ordered a new one by phone from Trekwood only to be called back later and told Keystone doesn't have it. Trekwood still shows it as well as the window/rock guard combination available on their website. Do I have other options? TIA
__________________

thomnsue676 is offline   Reply With Quote
Old 09-26-2019, 08:34 AM   #2
JRTJH
Site Team
 
JRTJH's Avatar
 
Join Date: Mar 2011
Location: Gaylord
Posts: 19,584
I've found that Trekwood is extremely effective and efficient in obtaining parts (and making money by selling those parts). If they say Keystone doesn't have it, I'd be confident that they (Trekwood) has also checked other sources for the part. You might contact them (Trekwood) by phone to confirm that, but it's always been my experience that if it's available, they'll (Trekwood) will find it and ship it to you.

That said, the rock guard may no longer be "in the supplier system or available from Keystone"... That's the normal supply chain. If the part has been discontinued and all supplies have either been sold or auctioned off, it may be available in the "aftermarket supply chain". That consists of wholesale salvage RV parts houses, RV salvage (junkyard) businesses and even RV dealership service/parts businesses, any of which may have one or two "gathering dust on the shelf" in their "back warehouse".

Finding parts in the "aftermarket supply chain" is, at best, hit and miss. You might find one on the first inquiry, it may take you several months of searching and sending emails to "google search results" before finding the part or you may never find one.

Have you considered rebuilding or repairing your existing rock guard or locating something that would work but is not the OEM part? That may be your only option for this replacement.
__________________
John



2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
JRTJH is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by the Keystone RV Company or any of its affiliates in any way. Keystone RVģ is a registered trademark of the Keystone RV Company.


All times are GMT -8. The time now is 04:41 PM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2020, vBulletin Solutions, Inc.
×