Originally Posted by gumbyc
Where Keystone has refused to fix the dented door frame or the steps, I really need to know if anyone else with MOR-ryde step have had a problem with the door frame or the screen door not closing because the frame has bent outward?
What I experience is that my door slightly resists closing when the stairs are up, and has to be slightly slammed... but as of yet I haven't noticed any dents or damage to the screen, door, or frame, and I have looked on occasion. It's clear that the stairs occupy a bit of the space that the closed door would like to occupy itself.
Exactly where are you seeing this damage? Is it on the actual door frame, i.e., the rectangle surrounding the door opening, or on the screen frame, or what?