RV News RVBusiness 2021 Top 10 RVs of the Year, plus 56 additional debuts and must-see units → ×
 

Go Back   Keystone RV Forums > Keystone Fleet | Keystone RV Models > Travel Trailers
Click Here to Login

Reply
 
Thread Tools Display Modes
 
Old 04-21-2018, 10:05 AM   #1
campfirebob
Junior Member
 
Join Date: Apr 2018
Location: Woonsocket
Posts: 7
slide will not open

2015 Keystone Bullet
charged the battery and plugged it in, hit the button for the silde room and the motor starts, but the room does not go out!
Stuck!
Now what?
__________________

campfirebob is offline   Reply With Quote
Old 04-21-2018, 10:10 AM   #2
sourdough
Site Team
 
Join Date: Feb 2014
Location: W. Texas
Posts: 10,557
What kind of slide...cable operated? Does the motor just start and sound normal with nothing happening or does it start to groan and bind? Has a cable come off a pulley or disconnected somewhere?
__________________

__________________
Danny & Susan wife of 53 years
2019 Ram 3500 Laramie CC SB 6.4 4x4 4.10
2020 Montana High Country 331RL
sourdough is online now   Reply With Quote
Old 04-21-2018, 12:51 PM   #3
ctbruce
Site Team
 
ctbruce's Avatar
 
Join Date: Dec 2015
Location: Kansas City
Posts: 3,879
Are you sure the battery is fully charged? How was it maintained over the winter?
__________________

Chip Bruce, RPh
Kansas City, MO
2016 Impact 312
2017 Silverado 3500HD SRW
ctbruce is offline   Reply With Quote
Old 04-21-2018, 01:37 PM   #4
campfirebob
Junior Member
 
Join Date: Apr 2018
Location: Woonsocket
Posts: 7
Quote:
Originally Posted by ctbruce View Post
Are you sure the battery is fully charged? How was it maintained over the winter?
Put the battery in the garage for the winter and charged it for 24 hrs before putting it on the trailer like every other year. Battery is fully charged and shore power is connected.
campfirebob is offline   Reply With Quote
Old 04-21-2018, 01:53 PM   #5
JRTJH
Site Team
 
JRTJH's Avatar
 
Join Date: Mar 2011
Location: Gaylord
Posts: 19,622
If you used some sort of "rubber conditioner" on the slide seals, possibly they are "stuck to the trailer wall" and you'll need to separate (unstick) them. Sort of like leaving a plastic worm in a "not wormproof" tackle box. Things "join hands and won't turn loose"...
__________________
John



2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
JRTJH is online now   Reply With Quote
Old 04-21-2018, 01:55 PM   #6
notanlines
Senior Member
 
notanlines's Avatar
 
Join Date: Oct 2014
Location: Germantown, TN
Posts: 4,393
Bob, I am very skeptical of your battery/power supply as a whole. The RV needs to be reasonably level, the battery 100% and in your case the shore power connected. Recheck everything and get back to us.
__________________
Jim in Memphis
Wife of 49 years is Brenda
2019 F450 6.7 Powerstroke
2017 Mobile Suites 40RSSA
2015 26TBUD Salem Forest River (For Alaska Trip)
2001 Road king w/matching Harley sidecar
notanlines is offline   Reply With Quote
Old 04-21-2018, 02:58 PM   #7
ctbruce
Site Team
 
ctbruce's Avatar
 
Join Date: Dec 2015
Location: Kansas City
Posts: 3,879
Quote:
Originally Posted by campfirebob View Post
Put the battery in the garage for the winter and charged it for 24 hrs before putting it on the trailer like every other year. Battery is fully charged and shore power is connected.
Hmmmmmm....just asking. You didn't reverse the polarity when you hooked up the battery? With shore power hooked up it could mask this maybe. If you unhook the shore power, does your 12v stuff still work?
__________________

Chip Bruce, RPh
Kansas City, MO
2016 Impact 312
2017 Silverado 3500HD SRW
ctbruce is offline   Reply With Quote
Old 04-21-2018, 03:09 PM   #8
notanlines
Senior Member
 
notanlines's Avatar
 
Join Date: Oct 2014
Location: Germantown, TN
Posts: 4,393
Good spot, Chip. That one didn't cross my mind.
__________________
Jim in Memphis
Wife of 49 years is Brenda
2019 F450 6.7 Powerstroke
2017 Mobile Suites 40RSSA
2015 26TBUD Salem Forest River (For Alaska Trip)
2001 Road king w/matching Harley sidecar
notanlines is offline   Reply With Quote
Old 04-21-2018, 03:31 PM   #9
campfirebob
Junior Member
 
Join Date: Apr 2018
Location: Woonsocket
Posts: 7
I initially connected the ground wire to the positive battery terminal. When I tapped the other cable onto the negative terminal, I realized my mistake. I switched the wires to the correct terminals, then plugged the unit into the 120v outlet. All of the 12v operates fine, lights,fans, radio,etc. with or without the power connected.
campfirebob is offline   Reply With Quote
Old 04-21-2018, 03:32 PM   #10
bill-e
Senior Member
 
Join Date: Jul 2015
Location: New Hampshire
Posts: 418
Just a data point. 2015 Keystone Cougar. Battery does not even have to be installed to work the slides despite what the warning sticker states. WFCO converter.
__________________
Bill


2015 Ram 1500 Ecodiesel
2015 Cougar 26RBI
bill-e is offline   Reply With Quote
Old 04-21-2018, 03:34 PM   #11
campfirebob
Junior Member
 
Join Date: Apr 2018
Location: Woonsocket
Posts: 7
Tried having myself & my son on the outside pulling while my wife operated the control switch. It just won't move.
campfirebob is offline   Reply With Quote
Old 04-21-2018, 03:35 PM   #12
campfirebob
Junior Member
 
Join Date: Apr 2018
Location: Woonsocket
Posts: 7
I didn't try to move the slide without the battery installed.
campfirebob is offline   Reply With Quote
Old 04-21-2018, 03:44 PM   #13
campfirebob
Junior Member
 
Join Date: Apr 2018
Location: Woonsocket
Posts: 7
Opened the side covers of the cable assembly to see if a cable was loose or frayed. Couldn't see anything wrong. The motor starts to turn, the cables move about 1/2" or so, then the motor just makes a grinding sound, just like when the room is fully in or out.
campfirebob is offline   Reply With Quote
Old 04-21-2018, 03:46 PM   #14
ChuckS
Senior Member
 
ChuckS's Avatar
 
Join Date: Mar 2014
Location: Mountain Home, Idaho
Posts: 1,414
You stated you initially reversed connected battery terminals. I can almost guarantee your converter reverse polarity fuses blew. Even a quick momentary connection will blow them.

Hopefully yours has replaceable fuses. My neighbors WFCO had one internal soldered fuse and the AC supply and DC wires were hard soldered on the unit.. factory install

You will still have DC power and not realize your converter is not working until things go dim.

You could check converter output with shore power connected and disconnect one of the battery terminals and measure DC at the positive / negative battery cables. If not at least 13.6 then you will know you blew fuses on convertor

Regarding slides have you checked any resettable breakers for the DC to the slide motor?

Can you hear any sound at all from the motor?
__________________


2007 GMC Classic club cab 4x4 Duramax LBZ
2014 Alpine 3010 RE. 34 foot fifth wheel
ChuckS is offline   Reply With Quote
Old 04-21-2018, 03:56 PM   #15
campfirebob
Junior Member
 
Join Date: Apr 2018
Location: Woonsocket
Posts: 7
OK. I'll look for fuses tomorrow. Should I be getting 13.6 volts on both positive & negative wires to the battery? Should I disconnect both to check my output? Would the motor still operate if I blew a fuse or damaged a breaker on the DC side? Motor does work both ways.
campfirebob is offline   Reply With Quote
Old 04-21-2018, 04:01 PM   #16
ctbruce
Site Team
 
ctbruce's Avatar
 
Join Date: Dec 2015
Location: Kansas City
Posts: 3,879
Quote:
Originally Posted by campfirebob View Post
I initially connected the ground wire to the positive battery terminal. When I tapped the other cable onto the negative terminal, I realized my mistake. I switched the wires to the correct terminals, then plugged the unit into the 120v outlet. All of the 12v operates fine, lights,fans, radio,etc. with or without the power connected.
Check to make sure your reverse polarity fuses at the converter are not blown. If you are plugged in to shore power your 12v will work off of the converter. Unplugged from shore power and then see if your lights still work. I'm betting they won't.

The slides will work just on the converter, like was suggested above, but they shouldn't be used that way unless an emergency. There needs to be a battery connected to keep from overloading your converter. The kind of operation you are experiencing is due to this scenario. Good luck.
__________________

Chip Bruce, RPh
Kansas City, MO
2016 Impact 312
2017 Silverado 3500HD SRW
ctbruce is offline   Reply With Quote
Old 04-21-2018, 05:02 PM   #17
JRTJH
Site Team
 
JRTJH's Avatar
 
Join Date: Mar 2011
Location: Gaylord
Posts: 19,622
The reverse polarity fuses are the two red ones located just to the left of the vertical bank of fuses. The WFCO manual states that even a momentary connection (just tapping the terminal is enough) will cause the reverse polarity fuses to blow. Their only function is to safeguard the sensitive converter components from reverse voltage. So, they blow in a millisecond to save your converter. After that, all battery charging stops.

Once they are blown, everything in your trailer will continue to work until the battery discharges, then as things get dim, you'll realize that your converter isn't charging the battery.

Pull the fuses, you'll almost 100% find one or both of them blown.
Attached Thumbnails
Click image for larger version

Name:	WFCO-FusePanel.jpg
Views:	122
Size:	43.2 KB
ID:	16107  
__________________
John



2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
JRTJH is online now   Reply With Quote
Old 04-21-2018, 05:32 PM   #18
ChuckS
Senior Member
 
ChuckS's Avatar
 
Join Date: Mar 2014
Location: Mountain Home, Idaho
Posts: 1,414
If you have the WFCO 8900 series distribution panel there will be no reverse polarity fuses mounted in that panel.

Additionally there are no reverse polarity fuses mounted on the converter itself

http://www.trekwood.com/products/411...Circuits-Black

Click image for larger version

Name:	IMG_9961.jpg
Views:	111
Size:	73.4 KB
ID:	16108

Hopefully you will have a different style distribution center and converter installed. If not this WFCO is hard mounted in the distribution panel but can be replaced with one that actually has reverse polarity fuses and not hard wired into the AC bus like this one is.

Just replaced this unit on neighbors 2014 bullet.

Only fuse in this circuit is a hard soldered fuse on the circuit bird itself.
__________________


2007 GMC Classic club cab 4x4 Duramax LBZ
2014 Alpine 3010 RE. 34 foot fifth wheel
ChuckS is offline   Reply With Quote
Old 04-21-2018, 05:39 PM   #19
ChuckS
Senior Member
 
ChuckS's Avatar
 
Join Date: Mar 2014
Location: Mountain Home, Idaho
Posts: 1,414
Since you state the motor runs but cables hardly moved then either something is jammed in the slide area or something has broken at the motor shaft

Back to how to test your converter.

... if you have a meter measure the dc power with battery cables disconnected and plugged into shore power. If not at least 13.6 the converter has either blown reverse polarity fuses...If it has them.. or converter is bad..

Your unit may or may not have reverse polarity fuses. Pics would really help us to help you
__________________


2007 GMC Classic club cab 4x4 Duramax LBZ
2014 Alpine 3010 RE. 34 foot fifth wheel
ChuckS is offline   Reply With Quote
Old 04-22-2018, 06:12 AM   #20
Pull Toy
Senior Member
 
Pull Toy's Avatar
 
Join Date: Mar 2015
Location: Southeastern Connectiut
Posts: 1,184
Any reverse polarity, even if just for a second, is enough to trip any protection devices. I'd try to manually reset all breakers, and check all fuses, including any in-lines, and check the converter. Come off of shore power and see if you still have 12v. on battery alone. Then come off of battery, and see if your 12v appliances will work off of only shore power. I'm not familiar with your arrangements, but also check for a battery disconnect switch. But be aware that even if turned off, some 12v will still be present at some equipment , like your CO detector and hard wired smoke detectors etc.

The fact that the 12 volt lights work, may not indicate that there is enough amperage to power the slider. I would check the state of the disconnected battery charge with a multi meter. If you don't have one, Auto Zone, NAPA etc, will test it for free.

Good Luck,
__________________

__________________

Pull Toy

Steve & Jan, Ava & Emma (Mini Schnauzers):
2016 F350 Lariat 4X4 Powerstroke CC/SB "PULLTOY V"
2013 Alpine 3535RE "MAGIC CARPET IV"
Proud Navy Vet!
Pull Toy is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by the Keystone RV Company or any of its affiliates in any way. Keystone RVģ is a registered trademark of the Keystone RV Company.


All times are GMT -8. The time now is 04:50 PM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2020, vBulletin Solutions, Inc.
×