Satellite Connection Issue

[cgrace1998]

Just picked up our 2014 Sprinter Copper Canyon 269FWRLS 5th Wheel. Waited on the dealership since 2/22/14 to figure out a hitch configuration w/the items in the bed of our truck(B&W Hidden Gooseneck)We ended up taking everything out.Hauled 5vr straight back to campground where our tradein had been parked.Have regular Dish Network Satellite and it was operating fine on the trade in. Our new 5vr is Satellite Prep w/RG-6 cable and the connection for the coax from the satellite on the outside(inside docking station)of 5vr. If we connect the coax to the outside(docking station) connection it does not work. If we run coax straight through the front door directly to the unit it works fine. So it is not on our side. Is there some place that a fitting could have came loose, because we also have satellite connection for the coax on the roof in the bedroom. Our receiver is for two televisions. The television in bedroom is working fine off satellite coax splitter provided by Dish. There has to be a fitting some where in/on trailer that was not tightened or has worked loose. Thank you for any help. Also, is there a place that we are supposed to register our new Keystone?

[Jimmerinwi]

Originally Posted by cgrace1998

Just picked up our 2014 Sprinter Copper Canyon 269FWRLS 5th Wheel. Waited on the dealership since 2/22/14 to figure out a hitch configuration w/the items in the bed of our truck(B&W Hidden Gooseneck)We ended up taking everything out.Hauled 5vr straight back to campground where our tradein had been parked.Have regular Dish Network Satellite and it was operating fine on the trade in. Our new 5vr is Satellite Prep w/RG-6 cable and the connection for the coax from the satellite on the outside(inside docking station)of 5vr. If we connect the coax to the outside(docking station) connection it does not work. If we run coax straight through the front door directly to the unit it works fine. So it is not on our side. Is there some place that a fitting could have came loose, because we also have satellite connection for the coax on the roof in the bedroom. Our receiver is for two televisions. The television in bedroom is working fine off satellite coax splitter provided by Dish. There has to be a fitting some where in/on trailer that was not tightened or has worked loose. Thank you for any help. Also, is there a place that we are supposed to register our new Keystone?

I have read on many forums of people getting new rigs and their sat connections don't work. If you have 2 connections outside, (one for sat and one for park cable) try the other connection. Sometimes they don't mark the connections properly, if you don't have 2 connections outside then you need to remove connection plates and double check the connectors and be sure they are connected right. Most rv's use different colored RG6 so if you have that it's a lot easier to trace.