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Old 12-02-2013, 01:29 PM   #1
davidjsimons
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Tst507 tpms

Today while handling the monitor to my system, I felt a snap inside the case. To my surprise, the antennae broke loose inside the unit, thus not permitting it to receive a signal. Fully prepared to ship mine back for repairs or to buy a new monitor, I called the manufacturer. When I told the lady on the phone what had happened, without question, she said that they would have a new unit out to me tomorrow morning. I just wanted to pass along this wonderful example of customer service to anybody in the market for a TPMS.


2013 Cougar 28 RBS
2012 Ram 3500 Dually
6.7 Cummins H.O.
4.10 rears.
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Old 12-02-2013, 02:03 PM   #2
labs4life
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There are still a few great companies with awesome customer service still out there. That is awesome they did that, even without sending the old one back first.
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Old 12-06-2013, 06:17 PM   #3
davidjsimons
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As promised, my new monitor arrived yesterday, free of charge.


2013 Cougar 28 RBS
2012 Ram 3500 Dually
6.7 Cummins H.O.
4.10 rears.
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