I have a 2011 Avalanche 290RL purchased new and it has been back to Camping World many times. First was to add a support to the rear of the unit to eliminate sagging and squeeking. The area around the kitchen counter still squeeks but Keystone says it is because of the heater vents. Speaking of heater vents, the rear lounge vents are actually under the chairs. The water heater has been repaired three times. Steps had to be replaced. There have been a lot of small items that have had to be repaired. So far Keystone has been good and I don't have any real issues with their customer service, but it has been frustrating
I like the layout of the Avalanche and do not intend to trade (could not afford it anyway), and hope all has been fixed so I can enjoy in retirement.
Ray and Kathy
2011 Ford F250 6.7 Diesel