So little rant here.
Purchased a 2022 Outback 291UBH a couple months back and it didn't come with a rear ladder installed. (Yes it's ladder prepped and yes, I know the collapsible ladders would be better, for some people, but not me)
Ladder was put on order by the dealer and took over a month to come in. Dealer wants it for 2 weeks BUT we cannot afford to do that because we are temporarily living in it.
I decided to take it home and do it myself. No biggie, just a few screws right?
Well, I open the thing up and it's for the left side. Do a quick mock up and see where all the mounts would go. First thing, the 50A input to the trailer sits RIGHT where the bottom rung goes. So figured I could get by with a right angle 50A adapter.
Next step was going through where the mounts would go. Busted out the trusty stud finder... NOTHING... I mean, I found where the rear studs are but there is ZERO backing for the ladder. Checked the right side and easily found them both.
Contacted Keystone and they claim it's on the left and ALWAYS on the left for my model. However, online I am finding MANY photos with them on the left AND right. So appears I got the right hand side ladder prep (where the ladder prep sticker also is.)
Both the dealership AND Keystone are saying there is no way it can be on the right, so i took a borescope up the the entire wall to the roof and found NOTHING in there. Not even insulation.
But since that section is behind a cabinet, I really don't think it's a HUGE deal. The other side does have insulation.
So, now they will not let me return the ladder since they cannot comprehend the prep being on the right side, even though I showed them photos online. They said those are aftermarket ladders and probably installed by the owners. (Yep, by the owners straight from the dealer lot.)
I am finding that the right hand side ladders are on back-order, so may be time for me to just get a universal.
So, when I have previously posted WHY I don't trust anyone to work on my stuff, this is a prime example.
Reason I won't do a folding or collapsible ladder is because I'm not very stable on one due to my back and hip injury. I also cannot have someone constantly holding the ladder during setup and tear-down at a campsite, so having one installed to the RV is my only go to.