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12-02-2022, 08:59 AM
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#1
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Junior Member
Join Date: Dec 2022
Location: El Dorado Hills
Posts: 2
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Needing help
I have a 2018 Redwood 340RL 5th wheel. Since day one I have had major issues and very tired of dealing with them. Our frame hangers are bent Lippert put reinforcements across side to side but never straighten them. Since I have had 2 ties blow out tearing off fenders due to tires not tracking straight. I had the rear axle replaced but again the hangers never straighten. After My last blow out 2 new axles were installed. Again hangers never touched. Does anyone out there know of a good lawyer who handles these types of issues. We are afraid to travel with it not knowing what is going to go wrong next. Thanks
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12-02-2022, 09:29 AM
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#2
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Senior Member
Join Date: Nov 2017
Location: Mico, TX
Posts: 7,399
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Quote:
Originally Posted by TommyV
I have a 2018 Redwood 340RL 5th wheel. Since day one I have had major issues and very tired of dealing with them. Our frame hangers are bent Lippert put reinforcements across side to side but never straighten them. Since I have had 2 ties blow out tearing off fenders due to tires not tracking straight. I had the rear axle replaced but again the hangers never straighten. After My last blow out 2 new axles were installed. Again hangers never touched. Does anyone out there know of a good lawyer who handles these types of issues. We are afraid to travel with it not knowing what is going to go wrong next. Thanks
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I take it you have brought these issues to Lippert and they have not resolved them? I think you are in California and I think there are lemon laws in place in that state for recreational vehicles. I doubt you will get specific referral of any lawyer from someone on this site but a web search turned up a lot of leads:
https://lemonlawcalifornia.info/rv-m...ome-lemon-law/
__________________
wiredgeorge Mico TX
2006 F350 CC 4WD 6.0L
2002 Keystone Cougar 278
2006 GL1800 Roadsmith Trike
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12-02-2022, 10:02 AM
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#3
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Site Team
Join Date: Jul 2014
Location: Modesto
Posts: 20,241
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Did Lippert do the work, or did you get it done at an RV repair facility? There is a specific form and detailed instructions to measure for axle alignment.
__________________
2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.
Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
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12-02-2022, 10:34 AM
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#4
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Senior Member
Join Date: Apr 2019
Location: Henniker
Posts: 2,022
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Not trying to rub salt in your wound, but why would you accept any repair that did not include work completed to your satisfaction? By accepting the repairs as performed, you might bear some measure of responsibility. A good attorney might help if they see enough in it for themselves, but your best bet might be your state consumer protection/attorney general office.
__________________
Rob & Amy
2019 Passport 240BH SL (current)
2024 Cougar 29BHL (on order, due early May)
2022 Ford F250 7.3L Godzilla Crew Cab 4x4
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12-02-2022, 10:47 AM
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#5
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Junior Member
Join Date: Dec 2022
Location: El Dorado Hills
Posts: 2
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Thank you for those responding, this is my first time on this forum. Lippert did the repairs Lippert sent the new axels out to the dealership I purchased from. Lippert is sending someone out to take measurements . I just don't feel safe pulling this 17,000 lb rig with all the issues we have had. When Lippert came and did their supposed corrections I trusted they did it right.
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12-02-2022, 11:18 AM
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#6
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Site Team
Join Date: Jul 2014
Location: Modesto
Posts: 20,241
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It sounds like Lippert technicians didn’t do the second repair, but they did the first one?
__________________
2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.
Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
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12-02-2022, 01:10 PM
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#7
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Senior Member
Join Date: Nov 2017
Location: Mico, TX
Posts: 7,399
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Quote:
Originally Posted by NH_Bulldog
Not trying to rub salt in your wound, but why would you accept any repair that did not include work completed to your satisfaction? By accepting the repairs as performed, you might bear some measure of responsibility. A good attorney might help if they see enough in it for themselves, but your best bet might be your state consumer protection/attorney general office.
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I suspect that when Lippert tech did the repairs most anyone would assume that the repairs were done correctly and it sounds like the OP didn't know they were not done correctly until he experienced subsequent issues.
__________________
wiredgeorge Mico TX
2006 F350 CC 4WD 6.0L
2002 Keystone Cougar 278
2006 GL1800 Roadsmith Trike
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12-02-2022, 01:17 PM
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#8
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Site Team
Join Date: Oct 2011
Location: Joppa, MD
Posts: 11,714
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Quote:
Originally Posted by TommyV
Thank you for those responding, this is my first time on this forum. Lippert did the repairs Lippert sent the new axels out to the dealership I purchased from. Lippert is sending someone out to take measurements . I just don't feel safe pulling this 17,000 lb rig with all the issues we have had. When Lippert came and did their supposed corrections I trusted they did it right.
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So it reads to me like Lippert paid for the first replacement axles and the selling dealer installed them. Who paid for the second set and installed those? If lippert is sending their techs to measure (I assume inspect?) Then it appears they are responding in an attempt to rectify the issue. Is this correct?
__________________
Marshall
2012 Laredo 303 TG
2010 F250 LT Super Cab, long bed, 4X4, 6.4 Turbo Diesel
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12-02-2022, 01:29 PM
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#9
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Senior Member
Join Date: Apr 2019
Location: Henniker
Posts: 2,022
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Quote:
Originally Posted by wiredgeorge
I suspect that when Lippert tech did the repairs most anyone would assume that the repairs were done correctly and it sounds like the OP didn't know they were not done correctly until he experienced subsequent issues.
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George, I agree that Lippert should have been trusted, and I can’t say that I wouldn’t have felt the same way. But both times he was aware that the hangers were bent/misaligned and hadn’t been corrected, and both times he accepted the work.
I am in no way disparaging the OP. My statement is more of a cautionary tale for anyone now or in the future to be aware of what they are accepting before they take delivery of a repaired item. Ask questions, get confirmation, ask about a warranty for the warranty. Unfortunately I have been in his shoes and it was costly for me.
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