Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
 

Go Back   Keystone RV Forums > Keystone Tech Forums > Repairs & Maintenance
Click Here to Login

Reply
 
Thread Tools Display Modes
 
Old 08-06-2019, 01:44 PM   #1
SummitPond
Senior Member
 
SummitPond's Avatar
 
Join Date: Jan 2015
Location: Northeast Florida/Southeast Maine
Posts: 784
Lippert model 1817941 power jack cuts out

The above-identified power jack has started to randomly stop working on both retract and extend; after the motor cuts out, I press the retract/extend switch and the motor does not turn back on. After a few minutes it starts working again.

What would cause this? I see nothing in the manual about thermal protection, which is my first thought, although I don't know why it would have a problem now as the trailer is basically unloaded; just moving it around the yard.

Thanks.
Attached Thumbnails
Click image for larger version

Name:	IMG_7501x 2019-08-06 Lippert power jack.JPG
Views:	321
Size:	154.0 KB
ID:	23105  
__________________

Now: 2019 Winnebago 2500FL w/e2 WDH;Sold: 2015 Bullet Premier 19FBPR (shown)
2012 Ford F-250 Lariat Super Duty Crew Cab (gas 6.2 L, 3.73 gear ratio 2WD, 172" WB)
SummitPond is offline   Reply With Quote
Old 08-07-2019, 08:58 AM   #2
no rearview
Junior Member
 
Join Date: Aug 2019
Location: kingston
Posts: 5
I dont have any experience with this jack but just a note from experience with lippert electric gear on my last fifth wheel. similar problem with intermittent op on both front and back jack motors. I removed and tore down the electric motors and found the front motor brush spring was improperly installed and had reached the limit of its half size tension, reset the spring all was well....the rear motor, under similar circumstances was torn down to find that the sealant on the motor had allowed water to collect at the bottom of the motor housing exactly where the brush spring is situated and rusted the spring and effectively negated its tension. replaced spring and re sealed, not prob since.
Just puttin it out there...I'd do some power tracing b4 I tear motor down..good luck
no rearview is offline   Reply With Quote
Old 08-07-2019, 09:01 AM   #3
SummitPond
Senior Member
 
SummitPond's Avatar
 
Join Date: Jan 2015
Location: Northeast Florida/Southeast Maine
Posts: 784
No Rearview

Thanks for that feedback. I should have mentioned it does have power at all times; the little light on the jack does work even when the motor doesn't.

Before I tear it down I'll call the dealer when we return home as it is still under warranty; perhaps I'll get a whole new unit as it doesn't seem cost-effective to have their guys troubleshoot it at the rate they're paid.
__________________

Now: 2019 Winnebago 2500FL w/e2 WDH;Sold: 2015 Bullet Premier 19FBPR (shown)
2012 Ford F-250 Lariat Super Duty Crew Cab (gas 6.2 L, 3.73 gear ratio 2WD, 172" WB)
SummitPond is offline   Reply With Quote
Old 08-07-2019, 11:36 AM   #4
newemptynester
Member
 
newemptynester's Avatar
 
Join Date: Apr 2012
Location: Shelby Township
Posts: 74
We had problems with our original Lippert tongue jack. Turns out ours filled with water when it rained and it eventually shorted out the motor. I emailed them about it and they replaced the jack even though it was out of warranty. Now we have a cover we put on it to keep out the rain.
__________________
Pam & DH Chris and Molly the Dog
(formerly luvspalmtress on the forum)
2015 Ram
2013 Laredo 29RKS

newemptynester is offline   Reply With Quote
Old 08-07-2019, 12:07 PM   #5
chuckster57
Site Team
 
chuckster57's Avatar
 
Join Date: Jul 2014
Location: Modesto
Posts: 20,235
Some smart jacks have a recall if I remember for water intrusion b
__________________

2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.

Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
chuckster57 is offline   Reply With Quote
Old 08-08-2019, 05:24 AM   #6
SummitPond
Senior Member
 
SummitPond's Avatar
 
Join Date: Jan 2015
Location: Northeast Florida/Southeast Maine
Posts: 784
Quote:
Originally Posted by chuckster57 View Post
Some smart jacks have a recall if I remember for water intrusion b
Chuckster

I wrote Lippert support on the web site; still no response. Where do you go to find out about recalls?

Thanks.

Ken
__________________

Now: 2019 Winnebago 2500FL w/e2 WDH;Sold: 2015 Bullet Premier 19FBPR (shown)
2012 Ford F-250 Lariat Super Duty Crew Cab (gas 6.2 L, 3.73 gear ratio 2WD, 172" WB)
SummitPond is offline   Reply With Quote
Old 08-08-2019, 05:53 AM   #7
chuckster57
Site Team
 
chuckster57's Avatar
 
Join Date: Jul 2014
Location: Modesto
Posts: 20,235
I’m not sure. I just get a repair order with a line that says replace. I don’t recall the recall number sorry.
__________________

2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.

Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
chuckster57 is offline   Reply With Quote
Old 08-08-2019, 10:03 AM   #8
JRTJH
Site Team
 
JRTJH's Avatar
 
Join Date: Mar 2011
Location: Gaylord
Posts: 26,841
Try this link: https://lci-support-doc.s3.amazonaws...structions.pdf
__________________
John



2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
JRTJH is offline   Reply With Quote
Old 08-08-2019, 12:43 PM   #9
SummitPond
Senior Member
 
SummitPond's Avatar
 
Join Date: Jan 2015
Location: Northeast Florida/Southeast Maine
Posts: 784
Quote:
Originally Posted by JRTJH View Post
Thank you, but it's not my model number.
__________________

Now: 2019 Winnebago 2500FL w/e2 WDH;Sold: 2015 Bullet Premier 19FBPR (shown)
2012 Ford F-250 Lariat Super Duty Crew Cab (gas 6.2 L, 3.73 gear ratio 2WD, 172" WB)
SummitPond is offline   Reply With Quote
Old 08-08-2019, 02:07 PM   #10
JRTJH
Site Team
 
JRTJH's Avatar
 
Join Date: Mar 2011
Location: Gaylord
Posts: 26,841
Quote:
Originally Posted by SummitPond View Post
Thank you, but it's not my model number.
Then your model may not have been recalled.... Have you contacted Lippert at the phone number or email address provided in that recall document? That's the "direct line" to the Lippert recall management section. If anyone could provide you the up to date on recall information about your jack, they would be the ones "in the know".....
__________________
John



2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
JRTJH is offline   Reply With Quote
Old 08-08-2019, 04:59 PM   #11
SummitPond
Senior Member
 
SummitPond's Avatar
 
Join Date: Jan 2015
Location: Northeast Florida/Southeast Maine
Posts: 784
Quote:
Originally Posted by JRTJH View Post
Then your model may not have been recalled.... Have you contacted Lippert at the phone number or email address provided in that recall document? That's the "direct line" to the Lippert recall management section. If anyone could provide you the up to date on recall information about your jack, they would be the ones "in the know".....
John

I will try that approach tomorrow. I previously sent an email to their support through their website contact page, but as yet no response (even though it said allow 2 days! I wrote them well before I posted my question here, and still no response through that route).

Thanks again.

Ken
__________________

Now: 2019 Winnebago 2500FL w/e2 WDH;Sold: 2015 Bullet Premier 19FBPR (shown)
2012 Ford F-250 Lariat Super Duty Crew Cab (gas 6.2 L, 3.73 gear ratio 2WD, 172" WB)
SummitPond is offline   Reply With Quote
Old 08-08-2019, 05:36 PM   #12
bobbecky
Senior Member
 
bobbecky's Avatar
 
Join Date: Jul 2013
Location: Box Elder
Posts: 2,898
You might get better response by actually calling Lippert. Just be nice so you don’t tick off the person on the phone.
bobbecky is offline   Reply With Quote
Old 08-08-2019, 06:58 PM   #13
JRTJH
Site Team
 
JRTJH's Avatar
 
Join Date: Mar 2011
Location: Gaylord
Posts: 26,841
Lippert's telephone tech support has been very responsive to all my calls. While I don't use the service often, every time I've needed an answer, they've either had the information I needed or have called me back (or emailed me the answer) within 24 hours.
__________________
John



2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
JRTJH is offline   Reply With Quote
Old 08-08-2019, 07:25 PM   #14
chuckster57
Site Team
 
chuckster57's Avatar
 
Join Date: Jul 2014
Location: Modesto
Posts: 20,235
Quote:
Originally Posted by JRTJH View Post
Lippert's telephone tech support has been very responsive to all my calls. While I don't use the service often, every time I've needed an answer, they've either had the information I needed or have called me back (or emailed me the answer) within 24 hours.
I agree, and probably 95% of the staff are extremely knowledgeable.
__________________

2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.

Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
chuckster57 is offline   Reply With Quote
Old 08-22-2019, 10:50 AM   #15
Huckster237
Junior Member
 
Join Date: Aug 2019
Location: Georgiana
Posts: 4
Rain damage in tongue jack motor

My 4 month old2019 courgar had the same issues random working , I checked it out , to find water up 1/2 way of the motor and totally over the brushes in plastic cover , I took apart , polished armature , cleaned brushes and springs and DRILLED DRAIN HOLES in cover assembly for future rain water to drain .
Huckster237 is offline   Reply With Quote
Old 08-22-2019, 12:02 PM   #16
JRTJH
Site Team
 
JRTJH's Avatar
 
Join Date: Mar 2011
Location: Gaylord
Posts: 26,841
Quote:
Originally Posted by Huckster237 View Post
My 4 month old2019 courgar had the same issues random working , I checked it out , to find water up 1/2 way of the motor and totally over the brushes in plastic cover , I took apart , polished armature , cleaned brushes and springs and DRILLED DRAIN HOLES in cover assembly for future rain water to drain .
There are expensive (about $15-20) covers for jacks. I've found that a 3 liter coke bottle with the "funnel end" cut off works much better and doesn't cost anything (except in Michigan, it's 10 cents).... Either a $1 pail from Dollar Tree or a coke bottle will prevent more than half the water damage to electric tongue jacks.....
__________________
John



2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
JRTJH is offline   Reply With Quote
Reply

Tags
mod, power

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by the Keystone RV Company or any of its affiliates in any way. Keystone RV® is a registered trademark of the Keystone RV Company.


All times are GMT -8. The time now is 03:07 PM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2024, vBulletin Solutions, Inc.