Quote:
Originally Posted by timkyle
Vendor would not ship part straight to de
aler. I give up.
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Timkyle,
We are hearing one side of a very frustrating experience... Your side. While it may be your perception of the "true and complete situation", I, for one, believe that there is another side of the situation and it may not be as terrible as you currently think it is.
So far, you've not told us any of the situation other than you expected a replacement part to be shipped from the supplier to your repair facility. There may well (probably there are rules) be reasons why this can't be done.
How about sitting down with a cup of coffee, or your choice of other beverage and start at the beginning and tell us what you're experiencing and what you think should have happened.
We are not a part of Keystone corporation, and as far as I know, have no influence in their corporate management. We do, however, have years of experience dealing with RV dealers, Keystone, and living in and/or enjoying our RV's. Maybe we can help you understand what happened and possibly offer some sage advice to help resolve your issues. However, we can't do anything to help you unless we know what has happened.
Others have asked you for details and so far, you've not provided anything concrete. Please tell us what has happened and what you expect to occur.