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10-11-2024, 06:27 PM
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#1
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Junior Member
Join Date: Oct 2024
Location: Lenoir city
Posts: 3
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Heater source not available on incommand screen
Cant turn heater on, incommand screen only giving cool, fan & off choices...any suggestions?
Thanks
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10-11-2024, 07:45 PM
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#2
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Senior Member
Join Date: Feb 2019
Location: Wickenburg
Posts: 3,602
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Quote:
Originally Posted by Greg20
Cant turn heater on, incommand screen only giving cool, fan & off choices...any suggestions?
Thanks
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By heater, are you talking about a propane furnace, an A/C heat strip, or an A/C heat pump?
You should also go to User CP and supply your model and year of trailer and tow vehicle in your "signature" so people have some idea what configuration you are talking about when you post here.
__________________
2019 Cougar 26RBSWE
2019 Ford F-250
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10-11-2024, 07:53 PM
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#3
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Junior Member
Join Date: Oct 2024
Location: Lenoir city
Posts: 3
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Propane furnace...2022 keystone cougar 316rls
Profile updated...thanks
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10-11-2024, 07:59 PM
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#4
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Senior Member
Join Date: Feb 2019
Location: Wickenburg
Posts: 3,602
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My first suggestion would be to go to the DCM unit, Settings / Floorplan / Reset, and set the floorplan back to default factory. Unless someone at Keystone screwed up badly, the default floorplan contains everything with which the rig left the factory, and they all have furnaces.
__________________
2019 Cougar 26RBSWE
2019 Ford F-250
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10-11-2024, 08:02 PM
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#5
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Senior Member
Join Date: Feb 2019
Location: Wickenburg
Posts: 3,602
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Quote:
Originally Posted by LHaven
I'm buffaloed. We got to our destination, expecting to have to survive on our space heaters, and so far (four nights) the furnace has worked flawlessly...
So I have to say, my first guess is simply that "some wire is loose" and the trip shook it back into connecting.
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I never posted the resolution to this problem here (pretty sure it's in another thread). Turns out Mickey had chewed one of the blue wires between the furnace and the relay box in the A/C, and the chew spot was inside the ceiling over the fridge. So some days it connected, and some days it didn't. We needed to remove the fridge and cut a hole in the ceiling above it to fish a new wire. Little !
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2019 Cougar 26RBSWE
2019 Ford F-250
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10-11-2024, 08:08 PM
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#6
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Junior Member
Join Date: Oct 2024
Location: Lenoir city
Posts: 3
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I will try that, thanks for the response!....
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10-11-2024, 08:24 PM
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#7
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Senior Member
Join Date: Feb 2019
Location: Wickenburg
Posts: 3,602
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Still not seeing a signature in your postings. Make sure you filled out the "signature" section. There are two (duplicate) areas that ask for your vehicle information, but only one posts it. (On the other hand, I suspect that sometimes there is just a <24h delay before the website "notices" you have filled it out.)
__________________
2019 Cougar 26RBSWE
2019 Ford F-250
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10-12-2024, 01:59 AM
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#8
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Senior Member
Join Date: Aug 2020
Location: Upper Chesapeake Bay
Posts: 5,166
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Quote:
Originally Posted by Greg20
Cant turn heater on, incommand screen only giving cool, fan & off choices...any suggestions?
Thanks
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Do you have two air conditioners? if so make sure you looking at the correct zone on the incommand…the front bedroom zone will not have the furnace option …you have to scroll to the rear zone to see the option for heat
__________________
2020 Cougar 315 RLS
2020 Ram 3500 6.7HO 4.10 Dually Aisin
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10-12-2024, 05:46 PM
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#9
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Site Team
Join Date: Jul 2014
Location: Modesto
Posts: 21,224
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Quote:
Originally Posted by LHaven
Still not seeing a signature in your postings. Make sure you filled out the "signature" section. There are two (duplicate) areas that ask for your vehicle information, but only one posts it. (On the other hand, I suspect that sometimes there is just a <24h delay before the website "notices" you have filled it out.)
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If your using a smartphone and you don’t choose the option at the bottom of the log in page to “view full site” your signature won’t post.
__________________
2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.
Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
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10-13-2024, 04:10 AM
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#10
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Senior Member
Join Date: Apr 2019
Location: Henniker
Posts: 3,346
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I post almost exclusively from a “smart” phone using the mobile site version and my signature always shows up as long as the “show your signature” box is checked.
However, if you are viewing a post from the mobile site from a “smart” phone, you will not see a signature unless you toggle to the full site. If you toggle to the full site, you can also click on a user’s name and can see if they added their RV info to the “About Me” tab.
__________________
Rob & Amy
2024 Cougar 29BHL
2022 Ford F250 7.3L Godzilla Crew Cab FX4
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10-20-2024, 07:52 AM
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#11
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Junior Member
Join Date: Mar 2020
Location: Sandy
Posts: 24
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Two things that come to mind:
(1) Update firmware
(2) Power down in-command and do a hard reboot. Both 1 and 2 should resolve it.
I’m no expert but I’d bet the In-command folks would have you start there.
__________________
2020 GMC 3500 Denali 6.6 Duramax 10 Speed Allison
2020 Fuzion 430 Toyhauler
2010 Harley-Davidson FLHP RoadKing
2019 Honda Talon 1000X
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