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09-13-2021, 09:37 AM
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#1
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Senior Member
Join Date: Aug 2021
Location: HATFIELD, PA
Posts: 215
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No Sound from Scepter Television
just tried to watch a movie since it was pouring outside. No sound from the telly in air TV mode or the HDMI input. It is not on mute, unplugging for 1 minute didn't help. Unless anyone has a suggestion, I'm assuming it's just dead.
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Greg and Linda
2021 Passport SL 221ML
2015 Sierra 1500, 5.3 L - SOLD
2022 Sierra 2500 HD, 6.6L Gasser
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09-13-2021, 10:02 AM
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#2
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Site Team
Join Date: Oct 2011
Location: Joppa, MD
Posts: 11,758
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Has it worked before? When you say no sound from tv do you mean the tv speakers? If that's the case check that it's not on mute, and that the tv sound settings are correct in the tv's setup menu.
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Marshall
2012 Laredo 303 TG
2010 F250 LT Super Cab, long bed, 4X4, 6.4 Turbo Diesel
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09-13-2021, 10:08 AM
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#3
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Senior Member
Join Date: Aug 2021
Location: HATFIELD, PA
Posts: 215
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Quote:
Originally Posted by flybouy
Has it worked before? When you say no sound from tv do you mean the tv speakers? If that's the case check that it's not on mute, and that the tv sound settings are correct in the tv's setup menu.
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Yes, it worked before and yes I am referring to the built-in TV speakers. It is not on mute, checked speaker set-up and even did a factory reset. I also sent a message to Scepter technical support. Can't be the antenna or reception since the sound does not work on HDMI input from a DVD player either. I'm leaning towards dead but I just never had a TV where the sound just quit.
__________________
Greg and Linda
2021 Passport SL 221ML
2015 Sierra 1500, 5.3 L - SOLD
2022 Sierra 2500 HD, 6.6L Gasser
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09-13-2021, 10:11 AM
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#4
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Site Team
Join Date: Oct 2011
Location: Joppa, MD
Posts: 11,758
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The OEM tvs aren't exactly the top of the line models. For the cost of smaller tvs these days I'd replace it with a Samsung, Vizio, LG, or similar brand.
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Marshall
2012 Laredo 303 TG
2010 F250 LT Super Cab, long bed, 4X4, 6.4 Turbo Diesel
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09-13-2021, 10:32 AM
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#5
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Senior Member
Join Date: Aug 2021
Location: HATFIELD, PA
Posts: 215
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Quote:
Originally Posted by flybouy
The OEM tvs aren't exactly the top of the line models. For the cost of smaller tvs these days I'd replace it with a Samsung, Vizio, LG, or similar brand.
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I checked reviews for Scepter, surprisingly, they have good ratings for a low cost tv. more surprising, i received a reply from their tech support in 1-hour! of course i already tried all of their suggestions and will try to get it replaced under warranty as the TT is only 11 months old but the tv itself may be over 1 year. Otherwise it will be LG. thanks!
__________________
Greg and Linda
2021 Passport SL 221ML
2015 Sierra 1500, 5.3 L - SOLD
2022 Sierra 2500 HD, 6.6L Gasser
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09-13-2021, 10:48 AM
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#6
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Senior Member
Join Date: Aug 2020
Location: Upper Chesapeake Bay
Posts: 4,839
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Have you tried disconnecting all hdmi or rca wires from the TV Just try it with the wall plug and no other wires connected to anything
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2020 Cougar 315 RLS
2020 Ram 3500 6.7HO 4.10 Dually Aisin
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09-13-2021, 10:52 AM
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#7
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Senior Member
Join Date: Aug 2021
Location: HATFIELD, PA
Posts: 215
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Quote:
Originally Posted by jasin1
Have you tried disconnecting all hdmi or rca wires from the TV Just try it with the wall plug and no other wires connected to anything
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yes sir, tried that too. Had not watched the tv since May and it worked perfectly then. Didn't touch or change anything - sat outside and admired the stars instead. I guess too many PA potholes just did it in?
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Greg and Linda
2021 Passport SL 221ML
2015 Sierra 1500, 5.3 L - SOLD
2022 Sierra 2500 HD, 6.6L Gasser
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09-13-2021, 11:58 AM
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#8
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Senior Member
Join Date: Aug 2020
Location: Upper Chesapeake Bay
Posts: 4,839
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Throw it in the trunk of your car and drive on a bumpy road …chances are it will start working again lol
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2020 Cougar 315 RLS
2020 Ram 3500 6.7HO 4.10 Dually Aisin
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09-13-2021, 12:03 PM
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#9
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Senior Member
Join Date: Aug 2020
Location: Upper Chesapeake Bay
Posts: 4,839
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Also on a serious note …do you have a true ems surge protector that you use when plugged in? If not it could have caused the problem
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2020 Cougar 315 RLS
2020 Ram 3500 6.7HO 4.10 Dually Aisin
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09-13-2021, 12:12 PM
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#10
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Senior Member
Join Date: Aug 2021
Location: HATFIELD, PA
Posts: 215
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Quote:
Originally Posted by jasin1
Also on a serious note …do you have a true ems surge protector that you use when plugged in? If not it could have caused the problem
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unfortunately have been dragging my feet on the surge protector, time to get one.
thanks!
__________________
Greg and Linda
2021 Passport SL 221ML
2015 Sierra 1500, 5.3 L - SOLD
2022 Sierra 2500 HD, 6.6L Gasser
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09-13-2021, 12:25 PM
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#11
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Senior Member
Join Date: Aug 2020
Location: Upper Chesapeake Bay
Posts: 4,839
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Quote:
Originally Posted by Gkri
unfortunately have been dragging my feet on the surge protector, time to get one.
thanks!
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Don’t get just a surge protector…you need a true EMS/surge protector either 30 amp or 50 amp if you have 50 amp service to your rv…it protects against a bunch of electrical issues including low voltage and grounding issues as well as surge protection.
These electric issues can cause problems with circuit boards and may not show up till days or weeks later if not immediately
__________________
2020 Cougar 315 RLS
2020 Ram 3500 6.7HO 4.10 Dually Aisin
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09-13-2021, 12:38 PM
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#12
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Senior Member
Join Date: Aug 2021
Location: HATFIELD, PA
Posts: 215
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Quote:
Originally Posted by jasin1
Don’t get just a surge protector…you need a true EMS/surge protector either 30 amp or 50 amp if you have 50 amp service to your rv…it protects against a bunch of electrical issues including low voltage and grounding issues as well as surge protection.
These electric issues can cause problems with circuit boards and may not show up till days or weeks later if not immediately
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Just sent e-mail to DW to order that exact model, 30 Amp, from Amazon, same price as Walmart.
thanks for the needed reminder.
__________________
Greg and Linda
2021 Passport SL 221ML
2015 Sierra 1500, 5.3 L - SOLD
2022 Sierra 2500 HD, 6.6L Gasser
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09-13-2021, 01:49 PM
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#13
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Senior Member
Join Date: Aug 2020
Location: Upper Chesapeake Bay
Posts: 4,839
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Quote:
Originally Posted by Gkri
Just sent e-mail to DW to order that exact model, 30 Amp, from Amazon, same price as Walmart.
thanks for the needed reminder.
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Money well spent
__________________
2020 Cougar 315 RLS
2020 Ram 3500 6.7HO 4.10 Dually Aisin
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09-20-2021, 11:42 AM
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#14
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Senior Member
Join Date: Aug 2021
Location: HATFIELD, PA
Posts: 215
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EMS Surge Protector
So the Progressive Industries PT30X arrived yesterday, it is huge! There were recent posts about loose plugs at CG's. Any suggestions on keeping this plugged in nice and snug? Some concern the weigt will want to pull the plug out, not all the way but even a little bit will add extra current (heat) to the remaining surface area of the plugs.
__________________
Greg and Linda
2021 Passport SL 221ML
2015 Sierra 1500, 5.3 L - SOLD
2022 Sierra 2500 HD, 6.6L Gasser
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09-20-2021, 12:17 PM
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#15
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Site Team
Join Date: Oct 2011
Location: Joppa, MD
Posts: 11,758
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A simple 30 amp male to 30 amp female "dog bone" will do that and act as a sacrificial plug in the event of an issue.
__________________
Marshall
2012 Laredo 303 TG
2010 F250 LT Super Cab, long bed, 4X4, 6.4 Turbo Diesel
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