Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
 

Go Back   Keystone RV Forums > Keystone RV Customer Comments > Keystone RV Service & Warranty Issues
Click Here to Login

Reply
 
Thread Tools Display Modes
 
Old 03-26-2024, 12:42 PM   #1
GlasNav
Senior Member
 
GlasNav's Avatar
 
Join Date: Feb 2022
Location: Onaga, KS
Posts: 462
Lemon of a Table

It has been brought to my attention that the collapsable dining table provided in the 2022 25RDS are under recall and being replaced since they are so wobbly. My last off the line 2021 from 09 August 2021 while the 22s were rolling out has one of these messed up tables. I've been placing shims in it since day one and when mentioned to service, not the selling dealer, it was ignored.
When I found out about the table recall, I reached out to Keystone last week, and no matter how I explained the issue, the response was simply "your VIN doesn't fall within the group for this recall."
So, I gave up and purchase a very nice drop leaf wooden table that fits with the slide closed from Nebraska Furniture Mart.
We plan on heading to the Northeast late spring, and Goshen is actually along or near our route. I wonder if we would get a better response if I hung lemons on it and left it set up outside of 2478 Davis Dr, Goshen?
__________________

2021 Cougar 25RDS
2019 RAM 3500 Longhorn, Mega Cab, DRW,
Cummins 6.7 HO, Aisin 6 Spd HD, 4x4
GlasNav is offline   Reply With Quote
Old 03-26-2024, 01:52 PM   #2
Peto
Member
 
Peto's Avatar
 
Join Date: Feb 2024
Location: Scottsdale
Posts: 30
Sounds like your stealership swapped the table out with another unit.
Peto is offline   Reply With Quote
Old 03-26-2024, 06:18 PM   #3
LnS
Member
 
Join Date: Dec 2020
Location: Space Coast
Posts: 37
can you post a picture of the table folding mechanism? I'd like to see how different it is than the table in the 2021 version thanks,
__________________
LnS
2019 F150XLT
2021 Cougar 25RDS TT
LnS is offline   Reply With Quote
Old 03-26-2024, 06:22 PM   #4
GlasNav
Senior Member
 
GlasNav's Avatar
 
Join Date: Feb 2022
Location: Onaga, KS
Posts: 462
Mine is a'21 as well.
__________________

2021 Cougar 25RDS
2019 RAM 3500 Longhorn, Mega Cab, DRW,
Cummins 6.7 HO, Aisin 6 Spd HD, 4x4
GlasNav is offline   Reply With Quote
Old 03-26-2024, 06:30 PM   #5
LnS
Member
 
Join Date: Dec 2020
Location: Space Coast
Posts: 37
ours is at the other end of the assembly run, built in OCT20. The table we have is solid so I was hoping to see a difference.
__________________
LnS
2019 F150XLT
2021 Cougar 25RDS TT
LnS is offline   Reply With Quote
Old 03-27-2024, 04:47 AM   #6
tallen
Senior Member
 
Join Date: Dec 2022
Location: Huntsville
Posts: 159
Quote:
Originally Posted by GlasNav View Post
It has been brought to my attention that the collapsable dining table provided in the 2022 25RDS are under recall and being replaced since they are so wobbly. My last off the line 2021 from 09 August 2021 while the 22s were rolling out has one of these messed up tables. I've been placing shims in it since day one and when mentioned to service, not the selling dealer, it was ignored.
When I found out about the table recall, I reached out to Keystone last week, and no matter how I explained the issue, the response was simply "your VIN doesn't fall within the group for this recall."
So, I gave up and purchase a very nice drop leaf wooden table that fits with the slide closed from Nebraska Furniture Mart.
We plan on heading to the Northeast late spring, and Goshen is actually along or near our route. I wonder if we would get a better response if I hung lemons on it and left it set up outside of 2478 Davis Dr, Goshen?

Would you mind posting a pick of it anyways? I think i might need to contact Keystone, since i have a 2022 24RDS
__________________
Tim
2022 Keystone Cougar Half Ton 24RDS
Reese Goosebox 20K
2005 F250 6.0L 4x4 Diesel SRW

tallen is offline   Reply With Quote
Old 03-27-2024, 05:58 AM   #7
RollaMo
Senior Member
 
Join Date: Mar 2022
Location: Rolla, MO
Posts: 353
Quote:
Originally Posted by tallen View Post
Would you mind posting a pick of it anyways? I think i might need to contact Keystone, since i have a 2022 24RDS
I assume your table is wobbly also?

My solution was to just purchase a new solid table from Wayfair.
Only the 2 of us, so really won't ever need the option to fold down for a bed.
__________________
2022 Cougar Half Ton 24RDS
2019 GMC 2500HD (gas)
RollaMo is offline   Reply With Quote
Old 03-27-2024, 06:36 AM   #8
tallen
Senior Member
 
Join Date: Dec 2022
Location: Huntsville
Posts: 159
Quote:
Originally Posted by RollaMo View Post
I assume your table is wobbly also?

My solution was to just purchase a new solid table from Wayfair.
Only the 2 of us, so really won't ever need the option to fold down for a bed.


yes very and also it has come undone once and just clasped to the floor.
__________________
Tim
2022 Keystone Cougar Half Ton 24RDS
Reese Goosebox 20K
2005 F250 6.0L 4x4 Diesel SRW

tallen is offline   Reply With Quote
Old 03-27-2024, 02:15 PM   #9
GlasNav
Senior Member
 
GlasNav's Avatar
 
Join Date: Feb 2022
Location: Onaga, KS
Posts: 462
Quote:
Originally Posted by tallen View Post
Would you mind posting a pick of it anyways? I think i might need to contact Keystone, since i have a 2022 24RDS
Here are the pictures of the table in question. The sticky residue on the supports is where I just pulled off the tape that was holding the shims in place.
Note that the hardware is welded, therefore not adjustable. Also the gap between the supports when the cam is locked is ridiculous, almost good enough for the spark plug gap on your mower! Hope this helps others that aren't being locked out of the recall by their VIN. I know Keystone doesn't read these forums, but at sometime they need to pull their head out of the sand and realize not everything is attributed to your VIN....
Attached Thumbnails
Click image for larger version

Name:	IMG_7913.jpg
Views:	40
Size:	310.1 KB
ID:	46475   Click image for larger version

Name:	IMG_7909.jpg
Views:	38
Size:	247.1 KB
ID:	46476   Click image for larger version

Name:	IMG_7912.jpg
Views:	33
Size:	227.4 KB
ID:	46477   Click image for larger version

Name:	IMG_7903.jpg
Views:	35
Size:	701.7 KB
ID:	46478  
__________________

2021 Cougar 25RDS
2019 RAM 3500 Longhorn, Mega Cab, DRW,
Cummins 6.7 HO, Aisin 6 Spd HD, 4x4
GlasNav is offline   Reply With Quote
Old 03-27-2024, 02:37 PM   #10
jasin1
Senior Member
 
jasin1's Avatar
 
Join Date: Aug 2020
Location: Upper Chesapeake Bay
Posts: 4,833
itís a table Ö.but with all of the sliding metal hinge joints it could also be used as a fingertip extractor
__________________
2020 Cougar 315 RLS
2020 Ram 3500 6.7HO 4.10 Dually Aisin
jasin1 is offline   Reply With Quote
Old 03-28-2024, 05:26 AM   #11
dutchmensport
Senior Member
 
Join Date: Jan 2013
Location: Indiana
Posts: 2,709
We had a pretty decent table in our Montana Fifth Wheel, but it as screwed down to the floor so we never had any issues with it. But ... eventually, we simply removed the entire table and all the chairs and don't even have one now. We use the living room area and TV tray stands. Mostly, we eat outside anyway. That empty space comes in handy for a lot of other things now. Getting rid of that table was a good thing thing for us. We still have the table. It's actually in the house and the chairs are in the loft of the garage if we ever need to put them back in the camper.

Something to think about? Do you REALLY use that table or is it just a pain in the neck? (literally .... when you sit there?????)
__________________
2019 Montana High Country 375FL
2014 Chevy Duramax HD 6.6 - 3500 Diesel Dully Long bed Crew Cab
dutchmensport is offline   Reply With Quote
Old 03-28-2024, 05:41 AM   #12
adm1949
Junior Member
 
Join Date: Sep 2021
Location: Fredericksburg
Posts: 18
25RDS Table

Here's a post I made awhile back regarding the "table". We purchased our 25RDS Sept 2021. The table broke the first time out. I've gotten used to raising and lowering the table and it's not too bad now.

Here's the post I made......
We had the same problem with our dinette table. The first time I raised it, the latch broke. Keystone replaced the base with same type. I'm trying to be very careful raising and lowering the table. If it ends up breaking again, I found a different base that looks to have a much better latching mechanism. Here's a link...https://factoryrvsurplus.com/product...-legs-bed-base
__________________
2022 Cougar 25RDS
2022 Ford F250 Lariat Diesel
adm1949 is offline   Reply With Quote
Old 03-28-2024, 07:23 AM   #13
GlasNav
Senior Member
 
GlasNav's Avatar
 
Join Date: Feb 2022
Location: Onaga, KS
Posts: 462
This is the table we purchased from Nebraska Furniture Mart. It is a 42" double drop leaf table that fits perfectly in the RDS Rear Dinette Space and is narrow enough with the forward leaf down to allow the slide to easily retract without any interference. Using a strap around the back legs to the rear bench supports beneath the cushions when traveling.
Attached Thumbnails
Click image for larger version

Name:	Screenshot 2024-03-28 at 10.21.33.png
Views:	23
Size:	1.84 MB
ID:	46482   Click image for larger version

Name:	Screenshot 2024-03-28 at 10.21.01.jpg
Views:	21
Size:	91.9 KB
ID:	46483  
__________________

2021 Cougar 25RDS
2019 RAM 3500 Longhorn, Mega Cab, DRW,
Cummins 6.7 HO, Aisin 6 Spd HD, 4x4
GlasNav is offline   Reply With Quote
Old 03-31-2024, 09:07 AM   #14
rellison110
Junior Member
 
Join Date: Jul 2019
Location: Yamhill
Posts: 10
Did they use the same table for the 2023 25RDSWE?
rellison110 is offline   Reply With Quote
Old 03-31-2024, 09:12 AM   #15
GlasNav
Senior Member
 
GlasNav's Avatar
 
Join Date: Feb 2022
Location: Onaga, KS
Posts: 462
Uncertain, depends on if they stuck to the original RDS dimensions.

If yours isn't wobbly you should be ok. Ours was a sloppy wobbly piece of junk from the beginning!
__________________

2021 Cougar 25RDS
2019 RAM 3500 Longhorn, Mega Cab, DRW,
Cummins 6.7 HO, Aisin 6 Spd HD, 4x4
GlasNav is offline   Reply With Quote
Old 03-31-2024, 01:29 PM   #16
rlh1957
Senior Member
 
rlh1957's Avatar
 
Join Date: Sep 2019
Location: Jacksonville
Posts: 538
I’d rebuild it better than it is. Never know what repair or replacement you’ll get from the recall.
I fix or replace anything in ours. I don’t trust dealer shops for any of my items.
__________________

2020 Cougar Half Ton 29RKS Fifth Wheel
2019 F350 4WD Lariat SRW 6.7 Diesel SD
Anderson Ultimate 5th Hitch - JT Strongarm TST509 TPMS- 2200W(8)Solar Panels - 800AH BattleBorn Batteries. 3000W Victron MultiPlus II Inv. SoftStartRV on 2 ACís - Predator 3500 generator Airlift 5000 bags
rlh1957 is offline   Reply With Quote
Old 03-31-2024, 01:44 PM   #17
GlasNav
Senior Member
 
GlasNav's Avatar
 
Join Date: Feb 2022
Location: Onaga, KS
Posts: 462
I wouldn't even attempt it due to the thin steel channels with the hinge hardware welded in place, not bolted or adjustable, leaving significant gaps between the abutting joints when extended.

It's only the two of us and the Louisiana Catahoula so we don't need the bunk space. The new real table fits perfectly, the slide comes by with the same clearance as the original table / garbage. We simply secure the aft legs to the rear dinette bench supports under the cushion with a strap while underway.
__________________

2021 Cougar 25RDS
2019 RAM 3500 Longhorn, Mega Cab, DRW,
Cummins 6.7 HO, Aisin 6 Spd HD, 4x4
GlasNav is offline   Reply With Quote
Old 04-01-2024, 03:52 AM   #18
tallen
Senior Member
 
Join Date: Dec 2022
Location: Huntsville
Posts: 159
I sent Keystone and email with my VIN, asking if there was a recall on my table, since i have one of the bad ones, and they replied with no recalls out there, sorry.
__________________
Tim
2022 Keystone Cougar Half Ton 24RDS
Reese Goosebox 20K
2005 F250 6.0L 4x4 Diesel SRW

tallen is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by the Keystone RV Company or any of its affiliates in any way. Keystone RVģ is a registered trademark of the Keystone RV Company.


All times are GMT -8. The time now is 02:03 PM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2024, vBulletin Solutions, Inc.