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04-02-2020, 08:50 AM
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#21
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Junior Member
Join Date: Sep 2018
Location: 4003 BAYFIELD LOOP
Posts: 1
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Leaking Slide Gear Drives
I have a2018 Raptor and all my slide roofs had the bubbles in the middle of the slide roofs... Had to fight with Keystone to have new roofs put on...This has been going on for a few years now...The fix they want to do is a patch but I insisted on new roofs because they have a 12-year warranty and they won't give you a 12-year guarantee...If this is what happened to you, you may want to reach out to pissedconsumer.com they were a big help for me !!! Good luck
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04-02-2020, 09:05 AM
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#22
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Junior Member
Join Date: Feb 2018
Location: Calgary
Posts: 7
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Contact information
I just spoke with Michelle Howard at Norco Industries. She was very helpful and agreed to send me drip trays at no cost. Below is her contact information:
Michelle Howard
(574) 596-8277
[email protected]
The phone number is a direct line to Michelle.
__________________
2018 Carbon 347
Chevy DMax, Banks Speedbrake, Six Gun, iQ, Dual Shot Water Meth, Intercooler, Firestone Airbags & B&W 21K
Too many toys!
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04-02-2020, 09:55 AM
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#23
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Senior Member
Join Date: Mar 2019
Location: Milwaukie, OR
Posts: 1,399
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Yeah, Norco was great. They also sent me 3 of the pans. But then my dealer got involved and got mine repaired under warranty.
__________________
Jeff & Sandi (and Teddy - 7lb Schnorkie)
2018 Montana High Country 305RL
2015 RAM 3500 Crew Cab 4x4 DRW
Demco Recon Hitch on RAM Puck Ball
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04-02-2020, 12:14 PM
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#24
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Senior Member
Join Date: Nov 2017
Location: Picacho, Az
Posts: 6,809
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Quote:
Originally Posted by exchief
I have a2018 Raptor and all my slide roofs had the bubbles in the middle of the slide roofs... Had to fight with Keystone to have new roofs put on...This has been going on for a few years now...The fix they want to do is a patch but I insisted on new roofs because they have a 12-year warranty and they won't give you a 12-year guarantee...If this is what happened to you, you may want to reach out to pissedconsumer.com they were a big help for me !!! Good luck
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If you read the fine print only the roof material, EDPM or TPO, is warranted. Leaking motors or faulty installation is not covered, only a defect in the material for 12 years.
__________________
Full-timed 10+ years
Sold '13 Redwood FB
Traded '13 GMC Denali DRW D/A
Replacement undetermined
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04-03-2020, 08:02 AM
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#25
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Senior Member
Join Date: Nov 2019
Location: Portland, OR
Posts: 114
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aaron_huber:
Quote:
Thank god for good dealers and service departments (Curtis Trailers in PDX in this case).
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Curtis is my dealer as well...can't say enough good things about them (both locations). very accommodating
__________________
2020 291UBH Outback Ultra Lite
2019 Ram 1500 5.7L Laramie 4x4
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06-16-2020, 03:52 PM
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#26
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Senior Member
Join Date: Apr 2019
Location: Henniker
Posts: 2,174
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Thanks to this forum, I figured out where the bubbles on my slide roof came from. Called Norco last week and they sent me a drip pan at no cost. Stopped by a local RV dealer and they gifted me a small roll of Eternabond. I took apart the slide today, installed the drip pan, fixed the bubbles on the inner edge of the slide roof and also secured the motor wires better. Put it all back together and job took less than 90 minutes. Tomorrow I will fix the outer set of bubbles and it will be done. I am just over the 1 year warranty, and it might have been covered, but I am not about to drop it off for the work to “maybe” be done under warranty, and “maybe” be completed sometime this year, so I did it myself (it really isn’t difficult if you have the tools.
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06-17-2020, 01:58 PM
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#27
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Senior Member
Join Date: Apr 2019
Location: Henniker
Posts: 2,174
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I just completed the exterior roof repair following the Keystone Service Bulletin instructions. Absolutely amazing what a couple of drops of oil does to that roof membrane!
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06-18-2020, 05:57 AM
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#28
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Senior Member
Join Date: Dec 2017
Location: Wandering the Country
Posts: 596
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Quote:
Originally Posted by NH_Bulldog
I just completed the exterior roof repair following the Keystone Service Bulletin instructions. Absolutely amazing what a couple of drops of oil does to that roof membrane!
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Bulldog
I hope to never need this but, can you post the service bulletin instructions?
Mike
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06-18-2020, 07:26 AM
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#29
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Senior Member
Join Date: Apr 2019
Location: Henniker
Posts: 2,174
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Quote:
Originally Posted by mikec557
Bulldog
I hope to never need this but, can you post the service bulletin instructions?
Mike
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Here is the file
__________________
Rob & Amy
2019 Passport 240BH SL (for sale)
2024 Cougar 29BHL (Taking delivery 5/11/24)
2022 Ford F250 7.3L Godzilla Crew Cab FX4
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06-18-2020, 07:35 AM
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#30
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Senior Member
Join Date: Dec 2017
Location: Wandering the Country
Posts: 596
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Quote:
Originally Posted by NH_Bulldog
Here is the file
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Thanks Bulldog. I'll add it to my repair knowledge stack of info.
Mike
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