4 Kuddos to this company...Unitedshade
FWIW....
5er just out of warranty by a month, one of the cords broke on the big rear window (4 cord) single shade. Thought I'd have to hassle with the dealer & try to find info bout who makes the shade and how to get new cord, but low & behold, after I took it off the wall it had the name of the manufacturer on it so I googled em and got a phone #. Called em and told them what color & cord size and they had new cord in the mail & it arrived within 2 days. They were extremely helpful. Had to buy 50ft but it only cost me $7.50 + shipping. DW & I had the shade restrung and hanging back up in about an hour. It even hangs straight and actually works like it is suppose to. Beats having to spend hundreds of bucks for a new shade + we now have extra cord just in case others break.