Are you connected to shore power or have you recently been connected to shore power? If so, shore power should provide the 12 VDC for the system. If not, all the batteries may be "dead" from not being recharged.
If you're reluctant to go buy two more batteries, which I would be too, then disconnect the two "suspect ones" and connect the new one you did buy in their place. That will confirm for you, what they power. Without being there, it's hard to say which of the two locations provides power to the In-Command system.
Alternatively, you could try connecting your tow vehicle to the 7 pin umbilical and seeing if that will power up the In-Command system. But, plugging into shore power "should" get things operating again.
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John
2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
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