I think most members would agree that the dealer plays perhaps the most important part in the purchase of an RV. Having a dealer who believes in and practices customer service is paramount to your future enjoyment. Since you have already purchased your RV, I would assume that you have "checked the dealership out" and are satisfied that you will be looked after before, during and especially after the sale.
When things go wrong (and hopefully they will few and small) will your dealership go to bat for you in dealing with Keystone? Almost always, Keystone will refer your problems to the dealer and it is what he does with those problems that is crucial. Some dealerships have a better working relationship with Keystone than others and hopefully yours is one of those who works well with Keystone and will get things done for you in a timely manner.
This is especially important during the first year warranty period. Remember that Keystone is not under any obligation to fix or replace things for you after that first year. So as you pointed out, get it right the first time, do a comprehensive inspection and take your time doing it.
Best of luck in your walk through and in the future.
__________________
2008 Cougar 5th Wheel 27RKS
2005 2500 GMC Duramax
|