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06-29-2011, 05:15 PM
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#1
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Senior Member
Join Date: Dec 2010
Posts: 321
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New Wheels!!!
Just before our 1 yr. warranty expired, I noticed the alloy wheels on our outback showed some spots where there was oxidation/corrosion under the clear coat,. confined to areas under the machined surface. Took it to the local dealer last week for them to look at, they took pictures, sent them off to Keystone to see if they would do anything under warranty. Given how minor the corrosion was, I wasn't very hopefull that Keystone would replace them under warranty. Figured it would take weeks to even hear back from keystone. To my suprise the dealer called today and said "schedule an appointment Keystone is replacing the wheels!"
Kudos to Keystone!!! BTW this is the only warranty/service issue we've had on our outback. 45 days of camping this last year and almost 4,000 troublefree miles.
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Outback 295RE
2004 Silverado CC/SB/ 4x4 Duramax
Pace 14' bike hauler with full living quarters
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06-29-2011, 05:36 PM
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#2
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Senior Member
Join Date: Dec 2010
Location: Venice, FL
Posts: 484
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Good to hear the good stuff, most of these warranty posts are about complaints!
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Joe & Carolyn, Venice, FL.
2011 Laredo TT 297RL
2011 GMC Sierra Denali 2500 HD 4X4, Duramax Diesel/Allison Transmission, 3.73 Gears, Reese WD with two sway bars. Dometic 3000KW Generator.
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06-30-2011, 12:49 PM
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#3
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Senior Member
Join Date: Mar 2011
Location: West Lebanon PA
Posts: 350
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thats awsome, you should see if you can buy back one of your "used" ones for a spare. sometimes you can convince the tech on the side
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2006 Springdale 295bh TT
2004.5 Dodge Ram 2500 Diesel TV(Babe, the Blue Ox), tuned, cold air, high ram, open pipes, 6 spd., 3 inch lift, running on 35's and lovin' it
Me-26, Wife-26, Boy-4, Girl-2
Dogs
Buddy-beagle hound mix
Emily-beagle hound mix
Sadie-boarder collie (my amish one)
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06-30-2011, 02:48 PM
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#4
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Site Team
Join Date: Jun 2009
Location: Venice
Posts: 5,346
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Good to hear and while they are mounting your tires be sure to have them balanced .... even if you have to cough up a few bucks. Most dealers send their tire work out so try to request when you drop off.
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Hank & Lynn
2007 Cougar 290RKS, E-Z Flex, 16" XPS RIBs ( SOLD .. Gonna miss her ... looking for new 5r)
2004.5 Dodge 2500 QC, LB, 5.9HO, WestTach gauges, Ride-Rite
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06-30-2011, 03:27 PM
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#5
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Senior Member
Join Date: Dec 2010
Posts: 321
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Quote:
Originally Posted by hankpage
Good to hear and while they are mounting your tires be sure to have them balanced .... even if you have to cough up a few bucks. Most dealers send their tire work out so try to request when you drop off.
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Had them balanced when new with tape on weights, I know the shop they are sending it to, and they will balance them with tape on weights as well.
__________________
Outback 295RE
2004 Silverado CC/SB/ 4x4 Duramax
Pace 14' bike hauler with full living quarters
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