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Mornin...I had similar experience... 2018 keystone Cougar 279RKSWE...
Picked up brand new in Portland,Or....ran through how it works with salesmen...watched u-tubes, read manuals....
Did not see small stuff..i.e. many nails / staples protruding from bedroom carpet...plastic molding, on carpet edge, not secured....storage compartment wall flapping & not secured...front end-caplightstrips flapping, not glued down...inside roofing plastic cover strips,not glued down in several places...!!! A few other problems we discovered on our first trip, but local dealer could not duplicate, so we we're charged....etc...it's a 'half-ton towable' so the overall quality seems scimpier / more lightweight than non-halftons....someone told me every 36th or 48th or whatever model is ran through a tough obstacle course to check for wearability / craftmenship. Not sure if they do that, but I feel like we got a road-tested model. It's new, and we love it, but quality (I'm a retired carpenter), is not there...
GET IT ALL DONE B-4 WARRANTY RUNS OUT !
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