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Old 07-28-2021, 04:01 PM   #1
Overby2008
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Raptor 429 need help

2021 Raptor 429, brand new and getting the run around from the dealer.

I’m wondering if anyone has the same unit that can take a photo of the support beam that holds up the center area of the side patio.

Mine never came with it. My dealer said they ordered it, now 3 months later they are telling me that it was never supposed to have it and they can’t find a part to order for it.

This with a bunch of other issues has me pissed, but I’m hoping 1 of you can help so I can show them a photo of what it is supposed to look like
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Old 07-29-2021, 02:28 AM   #2
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Quote:
Originally Posted by Overby2008 View Post
2021 Raptor 429, brand new and getting the run around from the dealer.

I’m wondering if anyone has the same unit that can take a photo of the support beam that holds up the center area of the side patio.

Mine never came with it. My dealer said they ordered it, now 3 months later they are telling me that it was never supposed to have it and they can’t find a part to order for it.

This with a bunch of other issues has me pissed, but I’m hoping 1 of you can help so I can show them a photo of what it is supposed to look like
There was a member that posted a mystery part that came with there toy hauler some months ago…it was a black steel leg or possibly it was a railing piece …not sure …but here is a pic of a post that you can search…wasn’t sure how to link to it
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Old 07-29-2021, 05:01 AM   #3
JRTJH
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Here's the link to the thread Jasin1 posted: https://www.keystoneforums.com/forum...ad.php?t=33122
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Old 08-02-2021, 02:25 PM   #4
Stillman
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I have the same 429; just picked up 6/24/21. I have that center leg, but it's too long. The dealer didn't know how to use it either. I have quite a few other issues that are NOT being addressed by the dealer. ( like the railing too long on the patio, so when closed, it overlaps and dings up the side. 2 of the doors are clearly upside down.......etc

Disappointing when you spend that much.
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Old 08-02-2021, 05:44 PM   #5
Getn off
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Fwiw, I have the Cyclone version of ur Rig. That post is a support rod and it is def adjustable. I have the exact same kind on my side porch. Funny that my rear patio does not have one though and they are rated for the same weight.
I would call Keystone and ask them for the part number, and if it is required.
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Old 08-02-2021, 07:03 PM   #6
Stillman
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Yes, it is adjustable, but at its shortest it is still too long.
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Old 08-03-2021, 04:29 AM   #7
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Quote:
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Yes, it is adjustable, but at its shortest it is still too long.
Interesting that it is too long even on level ground. Maybe try drilling more holes further up the shaft to adjust it shorter. Should be very easy.
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Old 08-03-2021, 11:18 AM   #8
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Originally Posted by Getn off View Post
Interesting that it is too long even on level ground. Maybe try drilling more holes further up the shaft to adjust it shorter. Should be very easy.
Troy
Could the telescoping piece with the holes be installed upside down? ie the adjustment holes are on the wrong end?
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Old 08-03-2021, 05:16 PM   #9
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Originally Posted by jasin1 View Post
Could the telescoping piece with the holes be installed upside down? ie the adjustment holes are on the wrong end?
Good point…possibly I would say.
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