Quote:
Originally Posted by redneckdadgtcj
Well, I had a update from the service center. Warranty is covering the valve and service, upon doing the work the tech found a piece from the tank inside the valve... so the tank now needs to be replaced. Waiting to see if warranty will cover this....
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Keystone has a long history of cutting the toilet flange fitting hole (3" round hole) and letting the disc fall into the tank. Did you ask what size/shape the plastic piece the tech found??? It may be a shard from a split/shattered tank from "tank failure" or it could be the waste that Keystone didn't remove when they built your trailer.... Knowing the shape of that piece could mean the difference between "assembly line mistake" and "tank failure" and could mean the difference in "who pays for the repair"....
If the plastic he found is "round and not supposed to be there" just removing it could be the complete repair needed on the tank while if it's a "shard from the tank failure" then that's a different story and who knows if Keystone will approve the tank replacement....
Do you know what the plastic he found looks like ????