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01-03-2021, 03:35 AM
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#1
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Junior Member
Join Date: Dec 2020
Location: Hainesport
Posts: 7
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tires off ground when auto leveling
Hi. We brought our new cougar 32bhs home yesterday and parked in driveway and wanted to show it to friends so we did the auto level and it lifted the tires off the ground. Is this normal? Is this ok to keep the trailer with the wheels off the ground?
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01-03-2021, 06:04 AM
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#2
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Senior Member
Join Date: May 2018
Location: Markham, Ontario
Posts: 1,942
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Hi Stephmom,
Were all the wheels off the ground?
If the trailer is not on even ground it is normal for a wheel or two to come off the ground.
That usually happens if the trailer is uneven from side to side or front to back.
Youtube has some videos on the subject as well.
Good luck
__________________
Dan & Serena
2019 GMC SIERRA 2500 HD SLE
2015 Cougar X-Lite 29 RET
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01-03-2021, 06:15 AM
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#3
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Junior Member
Join Date: Dec 2020
Location: Hainesport
Posts: 7
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Yes all four wheels are off the ground.
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01-03-2021, 06:26 AM
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#4
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Senior Member
Join Date: May 2018
Location: Markham, Ontario
Posts: 1,942
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Before you pushed the auto level button did you lower the front end after disconnecting from truck?
__________________
Dan & Serena
2019 GMC SIERRA 2500 HD SLE
2015 Cougar X-Lite 29 RET
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01-03-2021, 06:36 AM
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#5
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Junior Member
Join Date: Dec 2020
Location: Hainesport
Posts: 7
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We did lower the front but did not lower the back prior to doing the auto level
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01-03-2021, 06:43 AM
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#6
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Senior Member
Join Date: May 2018
Location: Markham, Ontario
Posts: 1,942
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I would try lowering both ends of the trailer (raising legs) until the tires are on the ground. Use the manual button on the ground control panel. once the trailer looks like it's sitting normally and somewhat level, hit the auto level button and see what happens.
Definitely go over the manual for your ground control (3.0 ?)
__________________
Dan & Serena
2019 GMC SIERRA 2500 HD SLE
2015 Cougar X-Lite 29 RET
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01-03-2021, 07:53 AM
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#7
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Senior Member
Join Date: Dec 2019
Location: Trinidad,TX
Posts: 968
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Is your driveway unusually steep? This is not normal to lift all wheels. If so, have you tried it on level ground.
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Woody
Cedar Creek Lake, Texas
2019 Laredo 290 SRL
2019 Ram 2500, 4x4, Cummins diesel
Andersen hitch
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01-03-2021, 08:52 AM
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#8
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Senior Member
Join Date: Dec 2017
Location: Shingle Springs
Posts: 299
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If all tires are off the ground there's a problem. Typically only one side would be off the ground due to the slope. At this point you would put blocks under the wheels that have lifted.
If you have a severe dip in the space then all wheels could come off the ground.
Your system should have been calibrated on level ground prior to shipment but you should perform calibration just to be sure.
My system was totally inconsistent leveling differently in the same spot. After a lot of troubleshooting we found that they used too large of a screw on the sensors breaking the mounts and they were just hanging.
I would find a level parking lot and see how it acts.
__________________
Tony & Donna & Murphy
2022 Montana HC 295RL, Solar Flex 400, Onan 3600 LPG, 2000 inverter, 200AH Lithium, 2020 GMC Denali 2500 6.6 Duramax, 10 speed Alison Trans, Demco 21K Auto Slide
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01-03-2021, 10:17 AM
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#9
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Junior Member
Join Date: Dec 2020
Location: Hainesport
Posts: 7
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Thank you. We were able to get the wheels down.
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01-03-2021, 05:14 PM
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#10
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Senior Member
Join Date: Oct 2014
Location: Germantown, TN
Posts: 6,308
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Stephmom, when setting up in different Rv parks having one side or the other off the ground is not uncommon. No further action is required. It is s normal situation.
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Jim in Memphis, Wife of 51 years is Brenda
2019 F450 6.7 Powerstroke
2018 Mobile Suites 40RSSA
2021 40' Jayco Eagle
2001 Road king w/matching Harley sidecar
2021 Yamaha X2 Wolverine 1000
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01-17-2021, 07:57 AM
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#11
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Senior Member
Join Date: Dec 2018
Location: Northville, NY
Posts: 374
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Quote:
Originally Posted by stephmom2017
We did lower the front but did not lower the back prior to doing the auto level
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The trailer needs to be a bit nose high before starting the auto level for it to work properly.
I suggest you raise the rear jacks and visually level front to back, then raise the front a bit and run the auto level. I think you will find better results.
__________________
Jim & Deb
50 years happy
2018 Montana 3731FL
2017 F-350, psd,4x4, lariat, c-c, swb, srw
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01-17-2021, 09:45 AM
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#12
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Site Team
Join Date: Jul 2014
Location: Modesto
Posts: 20,238
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Quote:
Originally Posted by jimborokz
The trailer needs to be a bit nose high before starting the auto level for it to work properly.
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Actually the only feature that requires a nose high attitude before starting auto level is hitch height recognition.
When trouble shooting auto level issues I will often times start auto level nose extra high and extra low.
__________________
2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.
Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
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01-17-2021, 10:15 AM
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#13
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Senior Member
Join Date: Mar 2014
Location: Mountain Home, Idaho
Posts: 2,977
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Hope you did a zero point calibration after manually leveling.. it should never have all four tires off the ground.. In seven years of camping everywhere I've never leveled and had any tire off the ground with my six point level up
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2007 GMC Classic club cab 4x4 Duramax LBZ
2014 Alpine 3010 RE. 34 foot fifth wheel
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