You don't state how old your trailer is, nor anything about its "history", so this answer is "opinion" not "fact"...
That said, Keystone has, for some original owners, offered to pay for painting. It seems, from posts on this forum, that Keystone has offered assistance to some (certainly not all) members who are within a year or two of original purchase. Some people have had dealerships that "went to bat" and were successful, and just as many (possibly even more) had dealerships that submitted a "lackluster claim" which was denied by Keystone.
Only a small handful of owners have been successful in dealing with Keystone "on their own" and without dealership assistance. They all have related "long, hard battles" with Keystone. Remember, all of them were "original owners" and very few were successful.
Being a "second or subsequent owner" you may very well find that Keystone won't even discuss repairing the fading cap with you. The only way you'll know for sure is to contact them at Customer Service and present your complaint.
My hunch: Don't be surprised if they tell you, "Keystone respectfully denies your claim."
As an alternative, read through the forum and you'll get some information on how other owners have solved their fading cap problem. Solutions range from "plasti-kote", shrink wrap, buffing/polishing, and commercial floor wax all the way to "repainting".....
Good Luck,
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John
2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
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