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Old 06-14-2013, 10:29 AM   #21
ewkearns
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Originally Posted by Bob Landry View Post
....Why they refuse to release even the most basic construction and component information , even after the warranty period is up, is totally beyond me. Many other manufacturers will. These guys won't even give out a brand name for a plumbing fixture. For whatever reason, being CYA or whatever, that is the reason why I'm probably a one time Keystone buyer If there is another trailer purchase in my future, it will be after making some "ghost" phone calls to cust service and a lot of homework, much in the same manner you would call a computer tech support line to insure you weren't going to have to talk to Ralph in India. I would love to run into a Keystone rep at a RV show and ask them why they have that policy, do they know how much repeat business it costs them, and do they even care.
I agree 100%. Although, technically, I own a Hornet, not a Keystone, I have read far too much negative press all across the net to ever plan to risk buying a Keystone, should we ever elect to upsize. Nearly every forum tells the same tales with different models and different owners. You can't ignore that. I don't know that I could ever afford a New Horizons, but I won't deal with non-communicative vendors.... whatever they sell. I guess I'll have to do due diligence, should the opportunity arise.....
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Old 06-14-2013, 01:54 PM   #22
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I agree 100%. Although, technically, I own a Hornet, not a Keystone, I have read far too much negative press all across the net to ever plan to risk buying a Keystone......
I guess then technically I own an Avalanche and not a Keystone?
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Old 06-14-2013, 02:23 PM   #23
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Gotta love it! I'm going to show SAD's plumbing schematic/diagram to my 6yr old grandson if I have any issues, I'm sure he will have no trouble with it. That must be why people have hot water connected to their toilet. Although I'm sure that most production people take pride in their work, the two new 2013 models I saw at the dealer were not likely assembled by them!
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Old 01-07-2018, 07:02 AM   #24
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At the risk of getting in trouble with Keystone - and perhaps legal copy write risk - I am going to reluctantly repost my plumbing diagram.

While it may not be exact for each and every unit, I believe most who view it, feel it's fairly accurate.

This is awesome!!!!!!!!!!!!!!!!!!!!!
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Old 01-07-2018, 07:08 AM   #25
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I was trying to find my hotwater line that runs from the sink to the shower ?????????????. The shower hotwater hasnt worked for a week but eveything else in the coach is fine cant figure out if it is frozen or i have dirt in the valve when i removed the filters
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Old 01-07-2018, 07:36 AM   #26
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I don't have your floorplan, but from what I can see, the hot and cold water for the shower share the same water runs as the washer/dryer space. If you have hot water at the washer outlet, then the problem is the short run from that tapoff to the shower faucet. You should have an access panel behind the washer/dryer and there is a standoff in the shower to which the faucet is mounted. Between those two access points, you should be able to verify that the hot water run is not frozen.

My guess would be that the 1/2" PEX is slightly longer than necessary (so the faucet can be pulled out of the wall enough to disconnect it) and when the faucet is installed, the PEX line bows toward the wall, probably touching it, which provides just enough contact with the cold wall to freeze that section of pipe. If that's what is occurring, possibly you can "finagle" the PEX enough to get it to bow inward so it doesn't contact the outer wall or place a short piece of foam pipe insulation on that section of PEX..... Let us know what you find if you go "exploring".... Good Luck !!!
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Old 01-07-2018, 08:54 AM   #27
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Although I'm sure that most production people take pride in their work, the two new 2013 models I saw at the dealer were not likely assembled by them!
I have a feeling that some of the production people are taking more pride in their memory of work instructions than they should. Pretty sure that production workers where I work would be shown the door, right after the inspectors that let the product ship.
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Old 01-07-2018, 10:26 AM   #28
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Their goal is to get a specified number of units out the door that meets the production schedule. They factor in a certain number of "mistakes", usually 3-5%, and if that's met, it's good to them. The dealers(and the owners) take it from there.
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Old 01-07-2018, 05:21 PM   #29
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That diagram looks correct to me.
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Old 01-08-2018, 03:12 AM   #30
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From what I understand the service people don't even have diagrams, its all find and seek!
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Old 01-08-2018, 05:03 AM   #31
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Tinner, you are on the money. Chuckster has said a number of times that plumbing and electrical diagrams are nonexistent.
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Old 01-08-2018, 06:42 AM   #32
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Schematics

Often it comes down to contacting your dealership and going through the Service Department,,,they have contacts with the manufacturer.

Scott
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Old 01-08-2018, 06:58 AM   #33
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Yep. Pretty darn close. Click image for larger version

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Old 01-08-2018, 07:09 AM   #34
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Often it comes down to contacting your dealership and going through the Service Department,,,they have contacts with the manufacturer.

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I've done that also and they tell me that they, service dept, doesn't have them, and that Keystone doesn't have them either. I'm sure someplace there is a book showing what has to go where but its obviously something they don't want to share. If you can get them for the different models then I'll be first in line to purchase one!
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Old 01-08-2018, 07:46 AM   #35
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If by chance there are drawings/schematics they are merely suggestions for the guys on the line, they WILL NOT be asbuilts. I was taught that the shortest distance is a straight line, but those guys must get paid by the foot for ducting, wiring, plumbing, & tv cable, there's one heck of a birds nest of that stuff behind my basement wall. I've also picked up about 1/2 a box if screws, wire pieces & wood cut outs, so they definitely don't bend over to pick anything up if dropped.
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