Originally Posted by RJS3791RD
I have a unit that was built late in the date range of the impacted units. (2022 Montana 3791RD). Getting back to my dealer is VERY inconvenient. I have read the published information, but I was looking for more real world experiences. What happened when yours failed? Did it come apart completely or just start to separate? I was curious how many people have had issues related to this campaign / recall?
Any additional info would be appreciated
You can access the entire "recall file" with all documents here: https://www.nhtsa.gov/vehicle/2022/K...COUGAR#recalls
Most of the documents are correspondence between Lippert, Keystone and NHTSA, but the letters to owners and to dealerships are also in the file.
Note that the 2022 Montana trailers that were affected are only the ones in the VIN numbers ranging from N4703457 - N4703762. So your trailer may or may not be "in the recalled units.
The "important document for you" if you intend to avoid taking the trailer to a dealership for inspection, repair and/or replacement of the awning fabric, is the last document in the folder. It's titled: "Remedy Instructions and TSB
If you download that file, it will detail what to inspect and how to repair/replace the fabric. Essentially, if the inspection reveals a defect LESS THAN 6", repair is permitted. If the defect is GREATER THAN 6", then the awning fabric should be replaced.
You may already be aware of this, but you do not have to return to your selling dealer for the repair/replacement. You can contact any Keystone dealership (and probably any of the other brands (Dutchman, Coleman, etc) since it's really a Lippert recall, not a Keystone recall.
Coleman is a Camping World brand, so if there's a CW near you, they should be able to schedule the repair/replacement for you.
Any questions, post them and we'll try to get you some answers.