Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
 

Go Back   Keystone RV Forums > Keystone Tech Forums > Repairs & Maintenance
Click Here to Login

Reply
 
Thread Tools Display Modes
 
Old 06-07-2019, 07:11 PM   #1
Eddie A.
Member
 
Join Date: Jan 2017
Location: Olympia
Posts: 67
Dometic A/C & Fan Not Working

Just went and pulled my 2019 Cougar 29BHS out of storage for a 10 day trip to Tetons and Mount Rushmore and found that my A/C and fan are not functioning. The rig is plugged in to house power and when I try to turn on the fan or a/c I hear a click and then nothing. Any ideas on troubleshooting this. A thorough google search was no help.
__________________
2017 Cougar Xlite 29BHS
2014 Toyota Tundra 4x4 Platinum CM
5.7L V8 w/ 4.10 gears
Eddie A. is offline   Reply With Quote
Old 06-07-2019, 07:26 PM   #2
chuckster57
Site Team
 
chuckster57's Avatar
 
Join Date: Jul 2014
Location: Modesto
Posts: 20,357
How many amps is the plug rated for? What else is turned on in the trailer?

It could be as simple as not enough amps, or it could be problems with the AC unit.
__________________

2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.

Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
chuckster57 is offline   Reply With Quote
Old 06-07-2019, 07:31 PM   #3
Eddie A.
Member
 
Join Date: Jan 2017
Location: Olympia
Posts: 67
Quote:
Originally Posted by chuckster57 View Post
How many amps is the plug rated for? What else is turned on in the trailer?

It could be as simple as not enough amps, or it could be problems with the AC unit.


It’s a 30 Amp unit plugged into a standard 120 volt outlet via a step down extension. The fridge and bedroom light were the only things running at the time.
__________________
2017 Cougar Xlite 29BHS
2014 Toyota Tundra 4x4 Platinum CM
5.7L V8 w/ 4.10 gears
Eddie A. is offline   Reply With Quote
Old 06-08-2019, 03:38 AM   #4
chuckster57
Site Team
 
chuckster57's Avatar
 
Join Date: Jul 2014
Location: Modesto
Posts: 20,357
If the refer was on electric, it’s drawing a lot for the heating element. If the converter is charging the battery(s) it’s drawing. When plugged into a household outlet, you only get 15-20 amps total.
__________________

2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.

Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
chuckster57 is offline   Reply With Quote
Old 06-08-2019, 06:12 AM   #5
ChuckS
Senior Member
 
ChuckS's Avatar
 
Join Date: Mar 2014
Location: Mountain Home, Idaho
Posts: 3,015
If you try to just operate fan only on the AC and it won’t run then I’d be climbing up on top checking out the fan motor.

See if fan blade spins freely. I can’t run my AC units at my house but can run the AC fans.
__________________


2007 GMC Classic club cab 4x4 Duramax LBZ
2014 Alpine 3010 RE. 34 foot fifth wheel
ChuckS is offline   Reply With Quote
Old 06-08-2019, 09:09 AM   #6
LHaven
Senior Member
 
LHaven's Avatar
 
Join Date: Feb 2019
Location: Wickenburg
Posts: 3,314
What puzzles me is that if the problem was current draw, the result should've been the house breaker popping, not the AC refusing to run. Plus, the fan alone doesn't take very much current and should've run regardless.
__________________
2019 Cougar 26RBSWE
2019 Ford F-250
LHaven is offline   Reply With Quote
Old 06-08-2019, 01:05 PM   #7
JRTJH
Site Team
 
JRTJH's Avatar
 
Join Date: Mar 2011
Location: Gaylord
Posts: 26,998
Do you have an EMS? If so, was it "protecting the trailer systems" from an undervoltage condition?
__________________
John



2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
JRTJH is offline   Reply With Quote
Old 06-08-2019, 01:17 PM   #8
Eddie A.
Member
 
Join Date: Jan 2017
Location: Olympia
Posts: 67
Quote:
Originally Posted by chuckster57 View Post
If the refer was on electric, it’s drawing a lot for the heating element. If the converter is charging the battery(s) it’s drawing. When plugged into a household outlet, you only get 15-20 amps total.


That makes since, guess I’ll find out when I get to a 30 amp plug [emoji2377]
__________________
2017 Cougar Xlite 29BHS
2014 Toyota Tundra 4x4 Platinum CM
5.7L V8 w/ 4.10 gears
Eddie A. is offline   Reply With Quote
Old 06-08-2019, 01:19 PM   #9
Eddie A.
Member
 
Join Date: Jan 2017
Location: Olympia
Posts: 67
Quote:
Originally Posted by ChuckS View Post
If you try to just operate fan only on the AC and it won’t run then I’d be climbing up on top checking out the fan motor.

See if fan blade spins freely. I can’t run my AC units at my house but can run the AC fans.


It was super windy last night (around 48 mph) so I took the filter cover off inside and found the fan blade spinning freely.
__________________
2017 Cougar Xlite 29BHS
2014 Toyota Tundra 4x4 Platinum CM
5.7L V8 w/ 4.10 gears
Eddie A. is offline   Reply With Quote
Old 06-08-2019, 01:22 PM   #10
Eddie A.
Member
 
Join Date: Jan 2017
Location: Olympia
Posts: 67
Quote:
Originally Posted by JRTJH View Post
Do you have an EMS? If so, was it "protecting the trailer systems" from an undervoltage condition?


I have a Progressive PT30X but want using it at the time [emoji2363]
__________________
2017 Cougar Xlite 29BHS
2014 Toyota Tundra 4x4 Platinum CM
5.7L V8 w/ 4.10 gears
Eddie A. is offline   Reply With Quote
Old 06-08-2019, 07:17 PM   #11
Eddie A.
Member
 
Join Date: Jan 2017
Location: Olympia
Posts: 67
Dometic A/C & Fan Not Working

Issue resolved. Turns out the a/c did blow the house breaker. Flipped it back on and turned the refer off and the fan and a/c are back in business. Lesson learned!
__________________
2017 Cougar Xlite 29BHS
2014 Toyota Tundra 4x4 Platinum CM
5.7L V8 w/ 4.10 gears
Eddie A. is offline   Reply With Quote
Old 06-09-2019, 05:04 AM   #12
ctbruce
Site Team | Emeritus
 
ctbruce's Avatar
 
Join Date: Dec 2015
Location: Kansas City
Posts: 3,878
Mine did this too. Found out the cord I was using as an extension was not rated high enough amp wise. Bought a better cord and problem solved. Sometimes it's that easy.
__________________

Chip Bruce, RPh
Kansas City, MO
2016 Impact 312
2017 Silverado 3500HD SRW
ctbruce is offline   Reply With Quote
Old 06-09-2019, 07:04 AM   #13
ChuckS
Senior Member
 
ChuckS's Avatar
 
Join Date: Mar 2014
Location: Mountain Home, Idaho
Posts: 3,015
Great news it was just a simple issue.
__________________


2007 GMC Classic club cab 4x4 Duramax LBZ
2014 Alpine 3010 RE. 34 foot fifth wheel
ChuckS is offline   Reply With Quote
Old 06-28-2019, 04:03 PM   #14
WDPatterson
Senior Member
 
WDPatterson's Avatar
 
Join Date: Jun 2019
Location: Pipe Creek
Posts: 344
Quote:
Originally Posted by Eddie A. View Post
Just went and pulled my 2019 Cougar 29BHS out of storage for a 10 day trip to Tetons and Mount Rushmore and found that my A/C and fan are not functioning. The rig is plugged in to house power and when I try to turn on the fan or a/c I hear a click and then nothing. Any ideas on troubleshooting this. A thorough google search was no help.
House power will likely be enough to run your AC... That's probably a 15 or 20 amp breaker on your house...

I recommend using a dryer outlet adapter...
WDPatterson is offline   Reply With Quote
Reply

Tags
dometic


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by the Keystone RV Company or any of its affiliates in any way. Keystone RV® is a registered trademark of the Keystone RV Company.


All times are GMT -8. The time now is 01:32 AM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2024, vBulletin Solutions, Inc.