Quote:
Originally Posted by Gandy Dancer
With the problems with AC being fairly common and not retired yet so only using the camper mostly in the summer what are your thoughts on the extended contract from dometic on the AC units.
I purchased a new High Country 370BR in May and just got the extended offer in the mail for the two ACs.
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I bought the extended warranty for both A/C's and the Dometic refrigerator.
You can have the Dometic components repaired at any Dometic authorized repair facility. After 3 trips to my dealer and the refrigerator being unusable for 6 months, I took ours to a local family owned repair shop. They've been in business 30+ years. They don't sell RV's, they just repair them. If they don't fix them, they will be out of business. The dealers just want to sell them. Cultivate a relationship with a repair shop.
edit add: Be aware that the issue has to be purely a Dometic component issue, not a Keystone assembly issue. We discovered that issue while on the road with the Cougar A/C. We had a loose wire to the A/C. Not a Dometic issue. But that dealer in Lexington NC reconnected the wire for free. I still owe them a pizza.