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Old 03-21-2011, 12:15 PM   #1
Light Butterfly
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Join Date: Apr 2010
Posts: 4
Angry Alpine 3640 2010

We are now on the fourth AC unit in our Alpine! Not mentioning the time and trouble (we are full timers) this situation is becoming more and more frustrating.
We have had to pay for a total of 20 days in lodging, 5 days out of work and the diesel to tow to and from the dealer.
No one wants to take responsibility for this problem. The dealer, Keystone and Dometic are shuffling the blame back and forth.
We are ready to sue and turn the 5th wheel back in to the dealer!
Why manufacture a product no one wants to back up!
Petra
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Old 03-21-2011, 03:03 PM   #2
CRUZIN 2
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Location: NE. but fulltiming, south TX for now.
Posts: 55
A/C

Keep us updated on your problem, we have the same rig as you. Do you have the low profile A/C Heat-Pump, as that is what we have, so far so good. But we are still having problems with the thermostat.

THANKS LARRY
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LARRY & LAVONNE HUMMEL
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GMC Sierra 3500 DRW D/A Denali 2011
ALPINE 2013 3535RE
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Old 03-21-2011, 03:10 PM   #3
Light Butterfly
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Join Date: Apr 2010
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Re: AC

Yes, we have the low profile AC/ Heat Pump. The problems did not start till we tried to use the heat pump the first time, that is when we found out that the AC/Heat Pump is under recall from Keystone. Owners are only told of the problem and recall when the unit is malfunctioning!

The two AC/Heat Pumps installed since then both were also malfunctioning. Now we are hoping that number four will do the trick.

Petra
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