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08-31-2019, 02:17 PM
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#1
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Member
Join Date: Aug 2019
Location: Summerville
Posts: 37
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Can Not Get Cable TV
We have a 2018 366RDS and it only has the Satellite Prep spot to connect the coax. We’ve tried to turn off the RV boost, and can’t get any channels. The only way we can watch tv is from the trailer antenna.
Here is a picture of our docking station.
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08-31-2019, 02:54 PM
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#2
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Senior Member
Join Date: Mar 2019
Location: Rice
Posts: 116
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Just a though by your city water hook up it looks like you have cap above and below have you check them to see if they are you cable ports.
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08-31-2019, 03:56 PM
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#3
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Member
Join Date: Aug 2019
Location: Summerville
Posts: 37
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Unfortunately those are both hose ports. The one above the city port is anti freeze port, and the one below is the black tank clean out.
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08-31-2019, 03:58 PM
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#4
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Member
Join Date: Aug 2019
Location: Summerville
Posts: 37
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My neighbor at the campground has a 2019 Cougar and he has two ports, one for satellite, and one for cable.
This is a pic of his docking station.
Edit: I’ll have to download the pic when I have better service.
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08-31-2019, 05:35 PM
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#5
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Senior Member
Join Date: Apr 2017
Location: Lanexa
Posts: 260
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Thats kinda odd. If you look behind the tv(s) do you have dual cable jacks? That would signal that there are dual runs to the TV's. Dual runs would mandate a separate input jack somewhere. Is there a signal booster anywhere in the unit, or is it the newer KeyTv?
__________________
Kevin -n- Lisa
17 Fuzion 325 / 15 Chevy 3500 HC DRW
06 HD Ultra Classic
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08-31-2019, 07:16 PM
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#6
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Member
Join Date: Aug 2019
Location: Summerville
Posts: 37
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There is a booster in the bedroom. When we turn it off we can’t get any channels being hooked up to the satellite location out in the docking station. When we turn it on (light illuminated) we get local channels through the roof antenna. I don’t see any extra jacks in the bedroom or in the living room.
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08-31-2019, 07:34 PM
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#7
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Senior Member
Join Date: Nov 2017
Location: Picacho, Az
Posts: 6,809
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Quote:
Originally Posted by dietzldub
There is a booster in the bedroom. When we turn it off we can’t get any channels being hooked up to the satellite location out in the docking station. When we turn it on (light illuminated) we get local channels through the roof antenna. I don’t see any extra jacks in the bedroom or in the living room.
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Have you went to the setup menu on the tv to change input to "cable" then do the "auto scan". You must do this any time you relocate whether using the antenna, booster on, or park cable, booster off.
__________________
Full-timed 10+ years
Sold '13 Redwood FB
Traded '13 GMC Denali DRW D/A
Replacement undetermined
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08-31-2019, 08:16 PM
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#8
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Senior Member
Join Date: Jul 2013
Location: Box Elder
Posts: 2,910
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It's possible that one of the coax cables are not connected or are connected backwards from any labels. This tool is pretty inexpensive and will help you trace which cable goes where. Once you know where the incoming cable goes, connecting and receiving cable should be pretty easy. https://www.homedepot.com/p/Klein-To...-100/303834923
__________________
Bob & Becky
2012 3402 Montana
2012 Chevy 2500HD D/A CC
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09-01-2019, 06:53 AM
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#9
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Member
Join Date: Aug 2019
Location: Summerville
Posts: 37
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Quote:
Originally Posted by travelin texans
Have you went to the setup menu on the tv to change input to "cable" then do the "auto scan". You must do this any time you relocate whether using the antenna, booster on, or park cable, booster off.
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Yeah we’ve done the auto search with the cable selected, the boost turned off, park cable hooked up and we don’t get any channels.
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09-01-2019, 06:55 AM
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#10
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Member
Join Date: Aug 2019
Location: Summerville
Posts: 37
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Quote:
Originally Posted by bobbecky
It's possible that one of the coax cables are not connected or are connected backwards from any labels. This tool is pretty inexpensive and will help you trace which cable goes where. Once you know where the incoming cable goes, connecting and receiving cable should be pretty easy. https://www.homedepot.com/p/Klein-To...-100/303834923
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Thank you I’m going to stop by a Home Depot and grab that.
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09-01-2019, 06:56 AM
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#11
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Member
Join Date: Aug 2019
Location: Summerville
Posts: 37
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I just went straight from the Park box through the window to the tv and get all of the cable channels. So at least I know the tv is working fine.
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09-09-2019, 07:57 AM
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#12
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Senior Member
Join Date: May 2013
Location: Aliso Viejo Ca
Posts: 108
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On my 2018 367FLS I found the factory did nor run Coax from the back of the SAT/Cable connector up to the TV area
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09-09-2019, 08:15 AM
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#13
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Senior Member
Join Date: Nov 2017
Location: Mico, TX
Posts: 7,467
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Just curious... what the the black thing above the SAT PREP connection?
__________________
wiredgeorge Mico TX
2006 F350 CC 4WD 6.0L
2002 Keystone Cougar 278
2006 GL1800 Roadsmith Trike
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09-09-2019, 09:38 PM
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#14
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Member
Join Date: Aug 2019
Location: Summerville
Posts: 37
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[QUOTE=wiredgeorge;358021]Just curious... what the the black thing above the SAT PREP connection?
That is the solar panel connection.
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09-09-2019, 09:43 PM
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#15
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Member
Join Date: Aug 2019
Location: Summerville
Posts: 37
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That’s what I’m finding with ours. I bought one of those continuity coax testers and I’m not getting anything to go to the tv coax plate in the living room.
I am showing a connection in the bedroom. I need to play with it some more to see if we can get the cable source in the bedroom.
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09-12-2019, 09:40 AM
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#16
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Senior Member
Join Date: May 2013
Location: Aliso Viejo Ca
Posts: 108
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The panel that contains my cable/sat and solar connections was only secured via screws. I was easy to unscrew and remove the panel. The check to see if there is indeed a coax line connected and running up to you primary TV. Good luck
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09-15-2019, 08:07 AM
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#17
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Junior Member
Join Date: Aug 2014
Location: Sturtevant
Posts: 5
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Just a thought
In my 2015 keystone next to the booster, there was a small jumper cable that you had to disconnect and hook up tv to one of the jacks for cable to work. In my 2017 Cougar it had 2 spots, one for cable and one for sat dish in the docking station. Could not get one to work so we opened up access panel and found only one of the jacks was hooked up, the second one didn’t even have a cable to run to it. I had dealer run a new cable from open jack to the wall where tv is and now it is dedicated just for cable to tv hookup. It only cost me $35 and nothing was tore apart, they just fished the wire through the wall doing no harm to insulation. Just a thought.
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09-15-2019, 08:51 AM
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#18
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Member
Join Date: Feb 2012
Location: Mesa, AZ
Posts: 58
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Go to where the booster and antenna box is and take it out of the wall. If it's in thu bed room closet then you may be able to see the back inside the closet. anyway, there are three coax connections; one is for the roof antenna, the nexf is the connection to the second Tv, and the third is the cable. Get your antenna manual to see the order. Now you known which one should have the cable connection. Next time hook the cable in there to see if it works, making sure you have the green light off. You should have cable at both TV's after programming the TV's. At least at this point you know the back end of the cable system works, or not. If it does, you have to figure out what's wrong with the cable coming into the trailer. Since the TV works with the antenna, I don't believe you will find the cable hooked directly to the booster won't work. Good luck.
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09-15-2019, 09:40 AM
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#19
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Senior Member
Join Date: Apr 2018
Location: Parker, Colorado
Posts: 126
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I know each brand and model is different. I have a Cougar 30 RLS 5th wheel
and my hookup for the campground TV service is on the right side of the pass through while everything else (solar etc.) is in the left side with the water hook
ups.
__________________
Phil & Alberta Saran
2019 Keystone Cougar 30 RLS 5er
2012 Dodge Ram 3500 diesel 4x4
Colorado
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09-15-2019, 02:55 PM
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#20
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Member
Join Date: Aug 2019
Location: St. Charles
Posts: 38
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Edzackery correct.........
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