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04-22-2013, 06:44 PM
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#21
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Senior Member
Join Date: Nov 2011
Location: SoCal
Posts: 1,739
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How does one determine the make and model of an awning? I don't recall seeing any markings on mine.
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-Scott, DW, DG, DB, and DD
2011 Passport 2590BH
2009 Ford F150 SuperCrew F X4 5.4L w/Max Tow
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04-22-2013, 07:11 PM
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#22
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Senior Member
Join Date: May 2010
Location: Rochester, NY
Posts: 1,605
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The markings and model are on label on roller visible when unrolled. Most Keystones have Dometic as far as I know.
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05-16-2013, 05:12 PM
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#23
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Senior Member
Join Date: May 2010
Location: Rochester, NY
Posts: 1,605
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Quote:
Originally Posted by therink
I have diagnosed that power is getting past the rocker switch, but then goes to this black "awning controller" solid state switch inside the wall. Power does not go past it out to the awning motor. Does anyone know what this does and how it can go bad?
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Repair update- Camping World replaced the awning controller/relay (photo above) and the awning now works. If your power awning goes dead on you and you aren't getting power to the motor, but have power at the switch, it is likely this black little booger that has gone bad.
Steve
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05-16-2013, 05:28 PM
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#24
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Senior Member
Join Date: Dec 2012
Location: Woodstock, GA
Posts: 405
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Glad they got you shaded again
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05-17-2013, 06:22 AM
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#25
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Senior Member
Join Date: Aug 2012
Location: Monticello, GA
Posts: 256
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So the little black farcus is in the wall near the switch?
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05-17-2013, 07:56 AM
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#26
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Permanent User Ban
Join Date: Apr 2013
Location: Imperial Dam LTVA (Yuma, AZ)
Posts: 258
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Not directly related to this particular problem, but my Dometic 916 power awning often fails to work from the rocker switch---yet works perfectly with the remote control.
In this case, the fix is simply to unplug the socket on the rocker switch, and then plug it back in again (the same way). Repeat once or twice if necessary.
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05-17-2013, 08:55 AM
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#27
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Senior Member
Join Date: May 2010
Location: Rochester, NY
Posts: 1,605
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Quote:
Originally Posted by CUFFS054
So the little black farcus is in the wall near the switch?
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Yes, remove control panel from the wall and it hangs inside wall cavity with the rats nest of wires.
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06-24-2013, 06:03 PM
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#28
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Guest
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Quote:
Originally Posted by diugo
Not directly related to this particular problem, but my Dometic 916 power awning often fails to work from the rocker switch---yet works perfectly with the remote control.
In this case, the fix is simply to unplug the socket on the rocker switch, and then plug it back in again (the same way). Repeat once or twice if necessary.
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This is my issue! I have pulled the panel out, unplugged the three wires from the rocker switch 4-5 times, both with power on and off, but still does not work at switch but does work with remote. when you say unplug the socket, are you referring to the three wires on the rocker switch? Black, red, white?
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06-24-2013, 06:05 PM
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#29
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Guest
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Quote:
Originally Posted by therink
Yes, remove control panel from the wall and it hangs inside wall cavity with the rats nest of wires.
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A rats nest indeed!
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06-24-2013, 08:45 PM
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#30
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Permanent User Ban
Join Date: Apr 2013
Location: Imperial Dam LTVA (Yuma, AZ)
Posts: 258
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Quote:
Originally Posted by BigCajun
This is my issue! I have pulled the panel out, unplugged the three wires from the rocker switch 4-5 times, both with power on and off, but still does not work at switch but does work with remote. when you say unplug the socket, are you referring to the three wires on the rocker switch? Black, red, white?
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The rocker switch for my awning has six terminals (aka DPDT) and four wires. The wires are molded into a single big socket that plugs into all six terminals simultaneously.
If your switch has just three terminals, then the "brains" of your awning are at the remote control receiver---check for any loose connections there.
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06-25-2013, 02:59 AM
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#31
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Senior Member
Join Date: Mar 2012
Location: ILLINOIS
Posts: 159
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If it is new I would take it back to the dealer,it should be covered
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Ron & Mary Kankakee,Illinois: 2008 Chevy Tahoe 2012 Cougar 31 RKS
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06-27-2013, 06:49 AM
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#32
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Guest
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I tested the rocker switch and it tests ok. I guess I need to replace the awning controller. Dometic says its not their part, to contact Keystone.
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06-27-2013, 07:17 AM
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#33
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Senior Member
Join Date: May 2010
Location: Rochester, NY
Posts: 1,605
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If you look at my previous post in this thread (photo), I had the exact same problem. The black awning controller relay had to come from Keystone. I had mine replaced under warranty. In the mean time, you can bypass the controller with jumer wires and open/close theaawning but reversing polarity. I made up a short ser of jumper wires with alligator clips and was able to use my awning while waiting for the part. It was sort of a pain but worked for me.
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06-27-2013, 04:23 PM
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#34
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Junior Member
Join Date: Jun 2013
Location: Spring, TX
Posts: 1
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Awning not working
Check out Keystones website for applicability to a recent recall on the awning motors.
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