No recalls or Keystone bulletins out on that on the Alpine fifth wheels that I've seen..
Since its a 2020 when was the last time you pulled the fireplace out and cleaned out the heating element area? lint, animal hair, etc can accumulate around the element and might be source of the issue..
Also have you pulled out the unit and looked at it to determine exactly where the source of the issue occurred?
This is a basic simple appliance and is easy to TS.. Be curious to see a few images of the damage and source of ignition
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2007 GMC Classic club cab 4x4 Duramax LBZ
2014 Alpine 3010 RE. 34 foot fifth wheel
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