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Old 05-01-2022, 10:57 AM   #1
tacoma238ml
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travel trailer manufacture vin/rating sticker replacement

I have a passport that my rating sticker not able to read after waxing ,sticker has discolored beyond able to read Has anyone contacted Keystone for replacement ,I figure if I contact them and give my vin number they should send me new sticker rating decal
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Old 05-01-2022, 11:03 AM   #2
chuckster57
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We just ordered new VIN placard for a ‘21 Voltage that got sideswiped. It’s worth a try, I don’t know how many years back they keep all that info.
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Old 05-01-2022, 11:09 AM   #3
tacoma238ml
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Thanks, mine is a 2016 I would believe they should still have on file ,how did you order it
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Old 05-01-2022, 11:14 AM   #4
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Thanks, mine is a 2016 I would believe they should still have on file ,how did you order it
Office staff did, I just work on the things LOL.
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Old 05-01-2022, 11:25 AM   #5
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You can start here: https://www.keystonerv.com/customer-service

Just fill out the "contact us info" with your trailer VIN and see what Keystone says. Or, you could call them Monday Morning @ (866) 425-4369. They're open 9-5 Mon-Thur and 9-4 Friday.
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Old 05-01-2022, 11:58 AM   #6
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Thanks for the info
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Old 05-01-2022, 12:03 PM   #7
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Just thinking outside the box for a moment, Keystone may be VERY RELUCTANT to ship a VIN/weight sticker to someone they don't know... That sticker, if placed on some "counterfit equipment" could mean a liability to Keystone.... So, they may require the sticker to be placed on the unit by a certified dealership.... That way they can be "reasonably assured that the sticker gets placed on the appropriate trailer"......

It's not that they probably don't/won't trust you, but rather their lawyers will advise them not to just mail federally mandated stickers to an unknown entity....
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Old 05-01-2022, 12:07 PM   #8
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Do you have any pictures of the original vin sticker? First thing I did when I was looking at my fifth wheel..if you have a pic on your phone you may be able to print out a small copy and laminate it and glue it to the trailer if you can’t get a replacement
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Old 05-01-2022, 02:16 PM   #9
tacoma238ml
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If they want me to go to dealer to have it put on I have no problem doing that since I bought it from a well known
dealer
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Old 05-01-2022, 02:45 PM   #10
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Quote:
Originally Posted by tacoma238ml View Post
If they want me to go to dealer to have it put on I have no problem doing that since I bought it from a well known
dealer
Keystone may just mail you a replacement, but I'd guess that they'll want come control over what trailer it gets placed on, so they will probably want you to coordinate the request with a dealership to actually put the sticker on your trailer.... Sort of like calling Ford and asking for a couple of "VIN plates" to put on your truck when you replace the windshield.....
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Old 05-01-2022, 05:47 PM   #11
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The mook that ceramic-coated my Cougar buffed all the type off my VIN and tire stickers.

I contacted Keystone with documented proof up the wazoo, and their answer was a flat "no way, nohow."

This was a disappointment to me, given that the manufacturer of my previous rig was willing to accommodate me (given adequate proof) when my body shop needed to replace the damaged aluminum side panel hoding their VIN sticker.

Through great good fortune, I had a really good closeup of both those stickers that I took when I was working through the tow-vehicle math, so I just resized it correctly, inserted it into a sticky-sided UPS shipping label holder/bag, and slapped it on the inside of my cargo door. It's not "official," but what else are you gonna do?
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