A neighbor that was across the street form us where we are now had the exact same thing happen with his Montana. We unplugged, cleaned connections, and nothing worked. He ordered a new control pad from Amazon, which is really sold from Lippert, and he had it in a couple days with free Prime shipping. Installed it, plugged the cable in and worked perfect. The new one looks a bit different from the original, but all the buttons are there and it works like the original.
https://www.amazon.com/Lippert-Compo...s%2C878&sr=8-2
You can also go to Ebay and search for Lippert 421484, and can find them a bit cheaper, but I'm not into risking a few bucks for questionable parts.