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08-18-2019, 05:23 PM
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#21
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Site Team | Emeritus
Join Date: Dec 2015
Location: Kansas City
Posts: 3,878
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Try a truck 7 pin connector that is the same manufacturer as your trailer cable.
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Chip Bruce, RPh
Kansas City, MO
2016 Impact 312
2017 Silverado 3500HD SRW
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08-18-2019, 06:01 PM
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#22
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Senior Member
Join Date: Sep 2016
Location: NorCal
Posts: 386
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Quote:
Originally Posted by Scout179
It is a 2017 Ram with the connection on the bumper and was factory installed. However, the goose neck ball was not and they may have loosened a connection. I will check it out tomorrow. Thanks for the idea!
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If they installed the in-bed plug, it installs at the bumper with a T style junction (plug and play) then runs up the inner fender well and through a hole in the bed. If they didn't install the in-bed plug, check all the harness from the plug backwards. A wire may have been pinched. Since the spare has to be taken out to access the frame where the gooseneck installs, part of the harness may have been caught and pinched or pulled. Theres not much room between the spare and the section of bed at the inside of the bumper.
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2019 Ram 3500 CTD, CC, Limited, DRW, 4x4, Aisin/4.10's
2017 Ram 3500 CTD CC DRW 4x4, 6.7/auto (Sold)
2016 Cougar 333MKS (sold to Camp Fire survivor)
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08-18-2019, 06:04 PM
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#23
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Site Team
Join Date: Mar 2011
Location: Gaylord
Posts: 26,995
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While you're checking and have the back side of the 7 pin connector apart, that's a great time to fill that cavity with di-electric grease to prevent future corrosion and moisture problems.....
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John
2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
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07-14-2020, 02:31 PM
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#24
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Member
Join Date: Nov 2017
Location: Little City
Posts: 36
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I tried the dielectric grease and I think I actually made the problem worse. I discussed the problem with the owner of V&E Hitch in Lone Grove, Ok, and he said dealers had been sending him problem cases like mine for years. He said in most cases too much dielectric grease had been used and had to be cleaned out to allow a metal to metal connection. He said to use denatured alcohol and high pressure air to remove excess grease. I haven't pulled the RV yet, but will post results when I do. During our last trip, with lots of dielectric grease, we got almost constant alerts of disconnection. RV marker lights stayed on, without interruption.
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Ed & Chris Moore
Keystone Challenger 31RBL
Ram 3500
Little City, Ok
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06-23-2021, 03:10 AM
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#25
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Member
Join Date: Nov 2017
Location: Little City
Posts: 36
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It has been almost a year since I posted about this issue & we have made several trips, mostly with the same problem. Still looking for a logical reason so, during our last trip I duct taped my RV wiring harness to the bumper. Thinking perhaps the weight of the harness was causing a disconnect in some of the connections. We made a 2 hr haul with no notifications of any disconnect. On the return home, I did the same thing and had only 1 notification.
Thanks to all who have helped me apparently resolve this issue.
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Ed & Chris Moore
Keystone Challenger 31RBL
Ram 3500
Little City, Ok
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11-02-2021, 10:59 AM
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#26
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Member
Join Date: Nov 2017
Location: Little City
Posts: 36
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After making two trips without incident, I believe I may have answered this very perplexing question. After having the RV checked by an Rv repair service ( it was in for something else) and the vehicle checked again by the dealer, the problem was still there. Intermittent signal interruption between RV and vechicle.
As a last resort, I pushed about a foot of the lighting/brake cable into the gap between the bumper and bed of my truck. Surprisingly it stayed there. And, I have now made multiple trips with no signal of disconnection. Apparently the weight of the cable pulling on the connection point was enough to cause the disconnect.
Thanks to all who comment, I tried everything. Such a simple Fix..
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Ed & Chris Moore
Keystone Challenger 31RBL
Ram 3500
Little City, Ok
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11-02-2021, 07:25 PM
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#27
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Junior Member
Join Date: Oct 2021
Location: SCOTT
Posts: 1
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Yes, I had the problem with my 2005 2500 series Ram and my 2013 Keystone Laredo. The problem was a bad connection with trailer pigtail that accepts the pin connector. I dismantled and cleaned both parts with an electrical solvent and sand paper and it has been many years without that issue.
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11-02-2021, 09:00 PM
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#28
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Senior Member
Join Date: Apr 2012
Location: Portland, OR
Posts: 4,222
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Quote:
Originally Posted by Scout179
After making two trips without incident, I believe I may have answered this very perplexing question. After having the RV checked by an Rv repair service ( it was in for something else) and the vehicle checked again by the dealer, the problem was still there. Intermittent signal interruption between RV and vechicle.
As a last resort, I pushed about a foot of the lighting/brake cable into the gap between the bumper and bed of my truck. Surprisingly it stayed there. And, I have now made multiple trips with no signal of disconnection. Apparently the weight of the cable pulling on the connection point was enough to cause the disconnect.
Thanks to all who comment, I tried everything. Such a simple Fix..
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Do you not have a trailer connector in the bed of the truck? If you got the puck system you should have it there, if not the receptacle can be bought as a plug and play connection.
__________________
Russ & Paula and Belle the Beagle.
2016 Ram Laramie 3500 DRW 14,000# GVWR (New TV)
2005 Copper Canyon 293 FWSLS 32 GVWR 12,360
Visit and enjoy Oregon State Parks
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11-04-2021, 01:01 AM
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#29
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Member
Join Date: May 2021
Location: NJ
Posts: 78
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I have a Chevy 3500 and had similar issues. Once I get my camper back from the dealer I will install the polak connector and upgrade the trailer wiring junction box connections. http://https://static.nhtsa.gov/odi/tsbs/2020/MC-10173714-9999.pdf
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2020 Chevy 3500 High Country DRW
2021 Alpine 3220RL
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