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02-19-2017, 08:26 AM
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#1
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Member
Join Date: Feb 2017
Location: Checotah
Posts: 52
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Keys will not work
Hello everyone! I just purchased my new 2016 Laredo 297SRE. I have already run into an issue. I cannot get the road side storage door unlocked. They gave me 2 copies of 3 different keys and none of them work. I can unlock the other side just fine. It seems that there is a key for the entry door, storage doors, and propane/battery door?
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02-19-2017, 08:43 AM
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#2
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Senior Member
Join Date: Jan 2014
Location: Tidewater Area Virginia
Posts: 1,271
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Is it a CH751 key? I've had trouble getting those to work in some locks before. The looks are not the best and sometimes you really have to fight with the key and lock to get them to cooperate. Some graphite or WD40 in the lock might help some, along with quite a bit of jiggling and so forth.
__________________
2014 Raptor RP300MP w/ Rear Patio Party Deck, Folding Side Ladder, 6 Point Level Up, Carlisle Radial Trail HDs
2004 2500HD D/A CC SB - TTT Mirrors, Prodigy BC, 18K Pullrite Superglide, NEW Fuel Injectors 11/2015 (ouch)
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02-19-2017, 09:25 AM
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#3
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Site Team
Join Date: Jul 2014
Location: Modesto
Posts: 20,237
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Propane door can't have a lock on it.
CH751 locks can be very frustrating and seem to be one of the overlooked items on a PDI. Pb Blaster works wonders and will keep the lock working good for years. If you have 3 different keys, do you have two entry doors? If not then is one of the keys a small key with a black plastic head and no markings? It is a knock off CH751 and comes with some outdoor showers.
__________________
2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.
Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
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02-19-2017, 09:44 AM
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#4
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Site Team | Emeritus
Join Date: Jan 2014
Location: Western PA
Posts: 2,732
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Quote:
Originally Posted by canesfan
Is it a CH751 key? I've had trouble getting those to work in some locks before. The looks are not the best and sometimes you really have to fight with the key and lock to get them to cooperate. Some graphite or WD40 in the lock might help some, along with quite a bit of jiggling and so forth.
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X2 ... Same here
Okay chuckster, going out to blast the He.. out of this one that has a mind of its own
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02-19-2017, 11:49 AM
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#5
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Member
Join Date: Feb 2017
Location: Checotah
Posts: 52
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Quote:
Originally Posted by chuckster57
Propane door can't have a lock on it.
CH751 locks can be very frustrating and seem to be one of the overlooked items on a PDI. Pb Blaster works wonders and will keep the lock working good for years. If you have 3 different keys, do you have two entry doors? If not then is one of the keys a small key with a black plastic head and no markings? It is a knock off CH751 and comes with some outdoor showers.
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To be honest I'm going to have to check when I get home tomorrow. I have just one door. You're right, I forgot that propane doesn't have locks.
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02-20-2017, 06:02 AM
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#6
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Senior Member
Join Date: Apr 2011
Location: Round Rock, Texas, USA
Posts: 102
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May try pushing in the door a little and try the lock as the lock may be adjusted, too tight.
Pat
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02-21-2017, 11:49 AM
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#7
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Member
Join Date: Feb 2017
Location: Checotah
Posts: 52
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I figured out which key opened the curb side storage door but the road side is a no-go. I ended up crawling through and pushing up the releases manually. I took the outside handle off and I don't see any way of replacing the lock cylinder.
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02-21-2017, 01:10 PM
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#8
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Site Team
Join Date: Jul 2014
Location: Modesto
Posts: 20,237
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If both locks are rectangular and black pull handles, both sides should be the same. Either keyed the same as the entry door, or maybe a 330. I haven't been too lucky replacing just the cylinder. Try some Pb Blaster in the stuck lock.
__________________
2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.
Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
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02-21-2017, 01:23 PM
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#9
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Member
Join Date: Feb 2017
Location: Checotah
Posts: 52
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Quote:
Originally Posted by chuckster57
If both locks are rectangular and black pull handles, both sides should be the same. Either keyed the same as the entry door, or maybe a 330. I haven't been too lucky replacing just the cylinder. Try some Pb Blaster in the stuck lock.
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Is it possible to get just the outside handle with the lock?
__________________
2016 Keystone Laredo 5th wheel, 297SRE Andersen Ultimate
2002 Silverado Crew Cab, Duramax, Allison, 4x4
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02-21-2017, 01:24 PM
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#10
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Site Team
Join Date: Jul 2014
Location: Modesto
Posts: 20,237
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If it's the lock I'm thinking of, replacement is the entire assembly.
__________________
2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.
Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
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02-22-2017, 12:45 PM
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#11
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Member
Join Date: Feb 2017
Location: Checotah
Posts: 52
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OK, I went back to the dealer today. Turns out that the unit was shipped with the wrong storage keys. They never checked.
__________________
2016 Keystone Laredo 5th wheel, 297SRE Andersen Ultimate
2002 Silverado Crew Cab, Duramax, Allison, 4x4
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02-22-2017, 01:04 PM
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#12
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Site Team
Join Date: Jul 2014
Location: Modesto
Posts: 20,237
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Quote:
Originally Posted by NealBlue
OK, I went back to the dealer today. Turns out that the unit was shipped with the wrong storage keys. They never checked.
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I hate to say it, but that doesn't surprise me.
__________________
2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.
Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
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02-22-2017, 02:07 PM
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#13
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Senior Member
Join Date: Jan 2011
Location: Arvada, CO
Posts: 709
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Quote:
Originally Posted by NealBlue
OK, I went back to the dealer today. Turns out that the unit was shipped with the wrong storage keys. They never checked.
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How could that be? I thought "one key to rule them all" was the secret phrase?
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2010 Laredo 245RL
2007 Dodge Ram 2500 CTD 4x4
Andersen Ultimate Gooseneck mount
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02-22-2017, 02:11 PM
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#14
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Site Team
Join Date: Mar 2011
Location: Gaylord
Posts: 26,846
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Quote:
Originally Posted by gkainz
How could that be? ...
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At most dealerships the service techs don't use the keys that are in the sales department or in the owner's packet in the finance office. They use a master key that's on their own "tool box key ring"... Most techs don't ever see the owner's packet until the trailer is delivered to the owner at the "orientation/PDI" Even then, often the tech won't open the actual envelope with the keys in it, that's up to the salesman and the finance guy.
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John
2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
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02-22-2017, 07:37 PM
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#15
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Site Team
Join Date: Jul 2014
Location: Modesto
Posts: 20,237
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Part of the PDI process is verifying the owners packet has all the owners manuals, remotes and the keys and they ALL WORK. While I do have a set of "pass keys", I use the keys for the unit to verify they are correct. When I worked at a large dealership (17 techs) I did see some techs skip some steps.
Some units come with 1 key for all doors/compartments and it makes it easy.
__________________
2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.
Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
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02-23-2017, 05:57 AM
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#16
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Member
Join Date: Feb 2017
Location: Checotah
Posts: 52
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I wish mine were all the same. After checking it out more last night I discovered that the right and left hand doors on the pass-through storage are keyed different. Talk about a huge pain.
The front-facing compartment and battery use the old 751. This means, including the main door, I have 4 different keys to this camper.
Also, my deadbolt and door latch are keyed the same. Isn't this unusual?
__________________
2016 Keystone Laredo 5th wheel, 297SRE Andersen Ultimate
2002 Silverado Crew Cab, Duramax, Allison, 4x4
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02-25-2017, 12:46 PM
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#17
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Senior Member
Join Date: Jul 2014
Location: Solomons
Posts: 3,874
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Quote:
Originally Posted by NealBlue
I wish mine were all the same. After checking it out more last night I discovered that the right and left hand doors on the pass-through storage are keyed different. Talk about a huge pain.
The front-facing compartment and battery use the old 751. This means, including the main door, I have 4 different keys to this camper.
Also, my deadbolt and door latch are keyed the same. Isn't this unusual?
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The locks on the pass through sand other storage doors should be easy to change if desired. It's a shame you would need to do that on a new rig. Having different keys for our front and rear door drives me nuts so I understand.
Sent from my iPad using Tapatalk
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Tom
2019 Alpine 3651RL
2016 F350 CC DRW
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02-25-2017, 12:49 PM
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#18
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Site Team
Join Date: Jul 2014
Location: Modesto
Posts: 20,237
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Quote:
right and left hand doors on the pass-through storage are keyed different.
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Cant say I've ever seen that happen. Not to say it doesn't but it would be a rare thing. I would have thought the dealer would have found and corrected it prior to delivery. Certainly is a warranty repair.
__________________
2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.
Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
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02-26-2017, 02:55 AM
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#19
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Senior Member
Join Date: Oct 2016
Location: "Murvil, TN
Posts: 2,198
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I've got 4 different keys for my T.H. A front door key, a rear door key, a different key for the two handles on the loading ramp (same key for both side of the ramp thank goodness) and the normal CH751 for storage compartment, fueling station, etc. I've added a set of keyed alike padlocks for the loading ramp, a padlock for the tongue lock, and then another (different key) for the u bolt lock that fits into the coupler.....for a grand total of 7 keys to the trailer. I eventually will replace the CH751 locks, but that is when I get motivated to do so.
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2016 F350 King Ranch Crew Cab Dually Diesel 4x4
2018 Grand Design Momentum 394M
2023 Suzuki GSX-S1000GT+
Excessive payload capacity is a wonderful thing
"If it ain't Fast....It ain't Fun"
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