UPS did it again. What you may ask? Well damaged a heavy item. I ordered a second AC unit for our Cougar thru Etrailer.
Well UPS dumped it off and the box was trashed. Actually torn in two in the middle and taped back up, all the corners bashed, see photos.
As always, the shipper has to put in the claim. When I called CS at Etrailer they told me to go ahead and open the box. Indeed there was breakage and misalignment.
Etrailer is making the claim for me and seem to be bending over backwards to make me happy. On the other hand a person cannot complain to UPS, the links all make big circles to holds and then tell you they won't talk to you.
Folks, save yourself grief and ASK for other companies to ship. I had thought this was truck shipment so I didn't ask. My bad.