Quote:
Originally Posted by LHaven
I dunno what the warranty is on it, but on my 2019 purchased September 2018, ASA just sent me a replacement DCM at zero charge to (attempt to) solve a "reboot and drop off the Internet problem" I've been having. This was two months ago, so I thought that was pretty nice service for a three-year-old rig. The techs there have always gone the extra mile for me, like Apple used to before they got overwhelmed.
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The problem with the In Command units is multi fold..
.. sooner or later they will quit making the BCM or DC for the model you have.. then what?
.. the entire system is glitchy and does not like 12 volt surges ..
.. I turned down a unit when we bought our Alpine in 2014 and bought the one next to it that has switches.
I can work on either but simple SPST or DPDT switches are much( more reliable that what ASA Jensen is turning out right now..
With time it will be a great system.. it isn’t right now..
And their incorporation of HVAC into the BCM was ignorant. Too many gateway issues, too many CANBUS issues and not enough trained RV Techs out there to help folks when issues occur.. they should have kept the HVAC separate and used a quality digital mutlzone thermostat