Welcome to the forum
If you have a remote display and it’s blank, find the inverter. Make sure the communication cable (phone cord) is plugged in. Then look for a switch on the inverter that should have a I and II position. In II the inverter is controlled by the remote.
When plugged into shore power the inverter should allow 110VAC to “pass through”.
Being brand new, if it turns out the switch wasn’t set to remote, I would question the dealership about how thorough the PDI was.
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2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.
Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.