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09-17-2020, 10:14 AM
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#1
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Member
Join Date: Jan 2020
Location: Greenwood
Posts: 59
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364BHL Awning failure
2020 364BHL delivered in March awning tearing away from mounting track on the unit.
Not looking forward to the warranty BS. Anyone else have this happen?
BTW Every Time it opens it tears more
__________________
Jim England
2020 Cougar 364BHL (finally here), 2012 Yellowstone Ridgeline 34RLT (Gone)
2015 F350 CC Dually 4:30 & 6.2L
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09-17-2020, 10:17 AM
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#2
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Site Team
Join Date: Jul 2014
Location: Modesto
Posts: 20,343
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Is the fabric tearing, or is the bead (gimp) coking out?
__________________
2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.
Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
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09-17-2020, 10:20 AM
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#3
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Member
Join Date: Jan 2020
Location: Greenwood
Posts: 59
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Fabric is failing tearing at the bead.
Dealers already told me "We are months out on awning parts"
__________________
Jim England
2020 Cougar 364BHL (finally here), 2012 Yellowstone Ridgeline 34RLT (Gone)
2015 F350 CC Dually 4:30 & 6.2L
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09-17-2020, 10:23 AM
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#4
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Site Team
Join Date: Jul 2014
Location: Modesto
Posts: 20,343
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Extend the awning all the way, take a picture of the tag and the tear. Send them to the awning maker and ask if they can send a replacement fabric. I wonder if your dealer isn’t trying to push it out and make it customer pay, not warranty. Warranty labor is much less.
__________________
2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.
Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
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09-17-2020, 10:23 AM
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#5
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Member
Join Date: Jan 2020
Location: Greenwood
Posts: 59
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Picture from inside, The bead is tearing off Date on the awning frame and fabric is 2/20 btw
__________________
Jim England
2020 Cougar 364BHL (finally here), 2012 Yellowstone Ridgeline 34RLT (Gone)
2015 F350 CC Dually 4:30 & 6.2L
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09-17-2020, 10:24 AM
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#6
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Member
Join Date: Jan 2020
Location: Greenwood
Posts: 59
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Its a solara by lippert
__________________
Jim England
2020 Cougar 364BHL (finally here), 2012 Yellowstone Ridgeline 34RLT (Gone)
2015 F350 CC Dually 4:30 & 6.2L
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09-17-2020, 10:27 AM
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#7
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Site Team
Join Date: Jul 2014
Location: Modesto
Posts: 20,343
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Send Lippert the pics and see if they can send a fabric. It’s not that hard to replace.
__________________
2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.
Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
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09-17-2020, 10:30 AM
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#8
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Member
Join Date: Jan 2020
Location: Greenwood
Posts: 59
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Will do
Had not thought about that.
thanks
__________________
Jim England
2020 Cougar 364BHL (finally here), 2012 Yellowstone Ridgeline 34RLT (Gone)
2015 F350 CC Dually 4:30 & 6.2L
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09-21-2020, 06:05 AM
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#9
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Member
Join Date: Jan 2020
Location: Greenwood
Posts: 59
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UPDATE
Contacted Lippert and they where very nice however it has been determined that the awning was not installed correctly. Keystone left out one of the screws that hold the awning "rod" into the track. The good news is the awning isn't damaged, The bad news is I still have to mess with the dealer or try to repair myself
__________________
Jim England
2020 Cougar 364BHL (finally here), 2012 Yellowstone Ridgeline 34RLT (Gone)
2015 F350 CC Dually 4:30 & 6.2L
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