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Old 06-13-2020, 05:15 PM   #1
rellison110
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2020 Cougar Retract Override Help

May daughter has a 39’ Cougar 5th wheel which I moved for her today and due to wet weather and recently dug trenches, we had to settle for a temporary set up on down slope. After disconnecting, I raised the front levelers but ran out of leg before I reached level. So, I picked up blocks to install but in order to install them I need to hook back into the truck to allow me to raise the jacks. Problem is that the computer for the auto leveler stops at a point where it says the incline is too much and won’t let me lower enough to get onto the hitch. Is there a way to override the computer. Help please!!!!
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Old 06-13-2020, 05:32 PM   #2
chuckster57
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Welcome to the forum

Which leveling system? If it’s Lippert Ground Control, you should be able to use the arrows and scroll to “Manual Mode”.
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Old 06-13-2020, 05:37 PM   #3
rellison110
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Chuckster thanks for the reply. I had it in manual, but it is saying something about the angle % and won’t let me lower past a certain point.
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Old 06-13-2020, 06:00 PM   #4
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Which system is it?
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Old 06-13-2020, 06:32 PM   #5
rellison110
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Sorry, not at the rig now and do not know what system. 2020 Cougar
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Old 06-13-2020, 06:58 PM   #6
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Ok. If it is Lippert then once it flashes the “excessive slope/angle” message, does it then flash “Press Enter To Acknowledge”? After that it should be good.
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Old 06-13-2020, 07:27 PM   #7
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Yes it does
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Old 06-13-2020, 07:32 PM   #8
rellison110
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Yes it does, but after I hit enter it won’t Let me retract.
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Old 06-14-2020, 02:48 AM   #9
CedarCreekWoody
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This may not be your issue but is worth checking. The trailer MUST be nose high before the autolevel feature will work. Be sure you have elevated the front to a nose high position before starting the autolevel.
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Old 06-14-2020, 04:57 AM   #10
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Quote:
Originally Posted by rellison110 View Post
Yes it does, but after I hit enter it won’t Let me retract.
What message is displayed after you hit enter?
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Old 06-17-2020, 03:48 PM   #11
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Originally Posted by CedarCreekWoody View Post
This may not be your issue but is worth checking. The trailer MUST be nose high before the autolevel feature will work. Be sure you have elevated the front to a nose high position before starting the autolevel.
no it doesn't, that is only for the setting to get it to return to the same high that it was when you unhooked.

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Old 06-17-2020, 04:52 PM   #12
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no it doesn't, that is only for the setting to get it to return to the same high that it was when you unhooked.

Steve
Well, whatever works for you, but the OP might want to check that as this is the way it is stated in the operations manual.
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Old 06-17-2020, 05:18 PM   #13
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Originally Posted by CedarCreekWoody View Post
Well, whatever works for you, but the OP might want to check that as this is the way it is stated in the operations manual.
Actually with Ground Control 3.0 the “auto reconnect” feature is only available if you start autolevel Nose high. If you start auto level “nose low” and scroll to auto reconnect it should display “feature disabled”.

It has been that way from the beginning, and unless they changed the software and videos it’s still that way to my knowledge. Not here to argue, but I have spent “hours” working with this system including hours long phone calls with tech support while troubleshooting issues. If it has changed, please direct me to the documentation so I can make changes in my service notes.
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Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
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Old 06-17-2020, 05:37 PM   #14
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As far as I know it has not changed, hence the reason I was making the suggestion to the OP.
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Old 09-23-2020, 01:30 PM   #15
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I cannot find a crank or a hole to retract auto leveler if it fails (no power). So, if needed how do I retract the levelers on 25RES Half ton.
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Old 09-23-2020, 03:22 PM   #16
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I cannot find a crank or a hole to retract auto leveler if it fails (no power). So, if needed how do I retract the levelers on 25RES Half ton.
Better is to provide the model of the leveler itself, then you can find (or we can refer you to) the manufacturer user guide online which will answer that.
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Old 09-24-2020, 08:56 AM   #17
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Chuckster i cant remember but after you hit enter to acknowledge to you have to go back and select manual again?
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Old 09-24-2020, 09:07 AM   #18
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Chuckster i cant remember but after you hit enter to acknowledge to you have to go back and select manual again?
Yes.......
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