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06-14-2016, 02:30 PM
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#1
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Senior Member
Join Date: Oct 2014
Location: Germantown, TN
Posts: 6,329
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Another Suburban water heater question
Our water heater also quit working a couple weeks ago. This is what I finally ran down. I have bent the double rod out of the way so everyone can see the damage underneath. I'm curious if anyone has seen damage like this on a thermostat before and what it may be caused from.
__________________
Jim in Memphis, Wife of 51 years is Brenda
2019 F450 6.7 Powerstroke
2018 Mobile Suites 40RSSA
2021 40' Jayco Eagle
2001 Road king w/matching Harley sidecar
2021 Yamaha X2 Wolverine 1000
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06-14-2016, 03:16 PM
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#2
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Senior Member
Join Date: Apr 2009
Location: Oregon Coast
Posts: 259
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Looks like the thermostat. Could be it just failed. They are not expensive to replace. 
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06-14-2016, 06:13 PM
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#3
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Site Team
Join Date: Mar 2011
Location: Gaylord
Posts: 26,995
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It looks like the electrical connector on the thermostat overheated and burned out. Not an uncommon situation, but not an "everyday occurance" either. I'd just get another thermostat, install it and keep on camping.....
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John
2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
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06-14-2016, 07:52 PM
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#4
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Senior Member
Join Date: May 2012
Location: NW Iowa
Posts: 127
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Quote:
Originally Posted by JRTJH
It looks like the electrical connector on the thermostat overheated and burned out. Not an uncommon situation, but not an "everyday occurance" either. I'd just get another thermostat, install it and keep on camping.....
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Agreed /\ /\.
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06-14-2016, 08:33 PM
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#5
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Senior Member
Join Date: Jul 2013
Location: Box Elder
Posts: 2,908
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We had the same thing happen with ours a couple years ago. After replacing our thermostat, which came with the reset button in a gray color, found out that Suburban had problems with a large batch of these from some supplier, don't know or care who, and the bad ones just happened to have red reset buttons. I'm guessing that is what you've run into. Since replacing ours, have had no problem.
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Bob & Becky
2012 3402 Montana
2012 Chevy 2500HD D/A CC
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06-15-2016, 02:12 AM
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#6
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Senior Member
Join Date: Oct 2014
Location: Germantown, TN
Posts: 6,329
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A most patient parts man at Willie's RV in Bloomer, Wisconsin happened to have a replacement in stock and the new thermostat is now hard at work. Many thanks for the help.
__________________
Jim in Memphis, Wife of 51 years is Brenda
2019 F450 6.7 Powerstroke
2018 Mobile Suites 40RSSA
2021 40' Jayco Eagle
2001 Road king w/matching Harley sidecar
2021 Yamaha X2 Wolverine 1000
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10-09-2016, 07:13 AM
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#7
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Senior Member
Join Date: Oct 2014
Location: Germantown, TN
Posts: 6,329
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Re: Another Suburban water heater question
Chapter two: Just burned another one. I made it to Bend Oregon and bought two this time. I am at a loss as to how to cure this problem.
__________________
Jim in Memphis, Wife of 51 years is Brenda
2019 F450 6.7 Powerstroke
2018 Mobile Suites 40RSSA
2021 40' Jayco Eagle
2001 Road king w/matching Harley sidecar
2021 Yamaha X2 Wolverine 1000
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10-09-2016, 07:32 AM
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#8
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Senior Member
Join Date: Jul 2014
Location: Nevada
Posts: 2,695
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Re: Another Suburban water heater question
Maybe the manufacturer had a defective batch? Is there any warranty period? Are different brands available?
Not helpful at all, but I couldn't keep from thinking that a Maxxis or Carlisle thermostat is in order. 
__________________
 Desert185 🇺🇸 (Retired Chemtrail vendor)
-Ram 2500 QC, LB, 4x4, Cummins HO/exhaust brake, 6-speed stick.
-Andersen Ultimate 24K 5er Hitch.
-2014 Cougar 326SRX, Maxxis tires w/TPMS, wet bolts, two 6v batts.
-Four Wheel 8' Popup Camper.
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10-09-2016, 07:37 AM
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#9
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Site Team
Join Date: Jul 2014
Location: Modesto
Posts: 20,337
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Re: Another Suburban water heater question
Quote:
Originally Posted by notanlines
Chapter two: Just burned another one. I made it to Bend Oregon and bought two this time. I am at a loss as to how to cure this problem.
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Do you have any type of surge protection? I'm wondering if the pedestal power may have anything to do with it.
__________________
2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.
Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
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10-09-2016, 10:49 AM
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#10
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Senior Member
Join Date: Jul 2013
Location: Box Elder
Posts: 2,908
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Re: Another Suburban water heater question
Just curious, what color was the reset button on the second failed part? If it was red, possibly it was on the shelf a long time and part of the original batch of defective parts made for Suburban.
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Bob & Becky
2012 3402 Montana
2012 Chevy 2500HD D/A CC
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10-09-2016, 02:48 PM
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#11
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Senior Member
Join Date: Oct 2014
Location: Germantown, TN
Posts: 6,329
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Re: Another Suburban water heater question
Yes, as a matter of fact it was red. And also I DO have a surge protector. Nothing fancy, but the $100 wonder from CW. I believe I may have purchased the Trailer King water heater thermostat previously. The new t'stat is beige on the reset button. And it is 130 degrees. I'll post further if I have more trouble. And you can take this to the bank: Virtually nothing electronic is under warrantee. There might be an exception or two, but not many.
__________________
Jim in Memphis, Wife of 51 years is Brenda
2019 F450 6.7 Powerstroke
2018 Mobile Suites 40RSSA
2021 40' Jayco Eagle
2001 Road king w/matching Harley sidecar
2021 Yamaha X2 Wolverine 1000
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10-09-2016, 04:51 PM
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#12
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Senior Member
Join Date: Jul 2014
Location: Nevada
Posts: 2,695
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Re: Another Suburban water heater question
Just for my own education on this...
There are two thermostats, one 12V and one 110V. Correct?
You had a problem with the 110V thermostat?
__________________
Desert185 🇺🇸 (Retired Chemtrail vendor)
-Ram 2500 QC, LB, 4x4, Cummins HO/exhaust brake, 6-speed stick.
-Andersen Ultimate 24K 5er Hitch.
-2014 Cougar 326SRX, Maxxis tires w/TPMS, wet bolts, two 6v batts.
-Four Wheel 8' Popup Camper.
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10-09-2016, 07:28 PM
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#13
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Senior Member
Join Date: Oct 2014
Location: Germantown, TN
Posts: 6,329
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Re: Another Suburban water heater question
Yes, the 12v side works just fine.
__________________
Jim in Memphis, Wife of 51 years is Brenda
2019 F450 6.7 Powerstroke
2018 Mobile Suites 40RSSA
2021 40' Jayco Eagle
2001 Road king w/matching Harley sidecar
2021 Yamaha X2 Wolverine 1000
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10-09-2016, 07:34 PM
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#14
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Senior Member
Join Date: Jul 2013
Location: Box Elder
Posts: 2,908
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Re: Another Suburban water heater question
The 120 volt part is the one that is being replaced due to failure, and is Suburban part number 232306.
__________________
Bob & Becky
2012 3402 Montana
2012 Chevy 2500HD D/A CC
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