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05-08-2015, 01:33 PM
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#1
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Junior Member
Join Date: May 2015
Location: Oregon
Posts: 2
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Black and Grey tanks labels reversed
FYI - as a new owner I have been dumping I was told to do (drain the black tank first then the grey). I wanted to completely fill the black tank to flush it with lots of pressure. I filled it with fresh water and pulled the handle marked "Black Tank" - nothing, I thought that I had some sort of malfunction or that the gate broke, after awhile out of frustration I pulled the "Grey handle" and it flushed the black tank.
So if you have a new rig - test to make sure that they have labeled the flush valves properly.
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05-08-2015, 01:41 PM
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#2
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Site Team
Join Date: Mar 2009
Location: Fraser Valley BC Canada
Posts: 7,015
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tonyb -
For some unknown reason, Keystone seems to have difficulty putting the right label on the right tank. Join the ranks of the many customers who have also run into this same problem which has been reported here on the forum numerous times. You're not the first and I am sure you won't be the last to make this discovery.
__________________
2008 Cougar 5th Wheel 27RKS
2005 2500 GMC Duramax
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05-08-2015, 04:27 PM
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#3
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Senior Member
Join Date: Jul 2013
Location: Liberty, Texas
Posts: 5,021
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There's one guy at the Keystone factory that laughs every time he does this.
Someone that takes a factory tour should watch real close.
__________________
2018 Ram 3500 Laramie CC DRW LWB 4X4 Cummins Aisin 3.73
Reese Goosebox 20K
2018 Heartland Landmark 365 Oshkosh
2008 Bigfoot 25C9.4 LB Cabover
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05-08-2015, 06:19 PM
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#4
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Site Team
Join Date: Jul 2014
Location: Modesto
Posts: 20,234
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"That" guy must work P/T at a bunch of different plants. It isn't an issue just for Keystone.
__________________
2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.
Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
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05-08-2015, 06:59 PM
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#5
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Senior Member
Join Date: Feb 2015
Posts: 190
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tonyb - You are not alone, our new 2015 Cougar 30RLI had the labels reversed. How hard can it be to stick the correct label on?
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05-09-2015, 02:22 AM
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#6
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Member
Join Date: Mar 2015
Location: League City, Tx.
Posts: 55
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Yup happened to us too ! I started the black tank flush procedure and after about 30 seconds I was amazed at how clean the "Black Tank" waste water was. I closed the valve and opened the Grey. Well how 'bout them apples...Couldnt believe it.. Knuckleheads for sure.. We thought our diets were really working for a bit !!
__________________
2015 Cougar 327RES
2010 Ford SD SRW FX4 6.4 SWB, Deleted, Spartan Tuned
USN Veteran
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05-10-2015, 07:54 AM
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#7
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Junior Member
Join Date: Apr 2015
Location: Myrtle Beach, SC
Posts: 9
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Noticed the same thing on our new Carbon 33 last weekend. Didn't make sense that the black would be upstream of the grey the way they had it labelled.
Sent from my iPhone using Tapatalk
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05-10-2015, 08:13 PM
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#8
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Senior Member
Join Date: Apr 2013
Location: Green Valley, AZ
Posts: 782
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Not only Keystone. I had a TrailSport made by Monaco. Same problem. Oh how I wish that was the only problem I had with that trailer. Worst RV I ever owned!
__________________
Earl
2007 33.5' Arctic Fox Fifth Wheel used for full-timing for several years--now sold
2011 Hideout 23RKSWE that we now use for poking around local parks
2007 Chevy 3/4 ton diesel with Prodigy Brake Control
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05-10-2015, 08:28 PM
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#9
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Senior Member
Join Date: Mar 2014
Location: Las Cruces
Posts: 4,665
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Yep, that falls into the area of "you had one job to do and...." I haven't experienced it, but so many others have.
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Brent
2013 Alpine 3500RE
2019 Silverado 2500HD Duramax
U.S. Air Force Retired (25 yrs)
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05-11-2015, 04:45 AM
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#10
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Junior Member
Join Date: Feb 2015
Location: Goshen, NY
Posts: 24
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We just used our new 320TG and yup tanks marked wrong! The sticker look nice though.
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05-11-2015, 05:38 AM
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#11
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Junior Member
Join Date: Mar 2015
Location: NW Ohio
Posts: 5
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Yep, I discovered this last weekend on our new Cougar. Amazes me that something like this can be screwed up ... certainly makes you wonder if it's intentional by a disgruntled employee.
__________________
2015 Cougar X-Lite 29RBK
2015 RAM 2500 Crew Outdoorsman 6.4L Hemi
_____________________________________
I went to the woods because I wished to live deliberately, to front only the essential facts of life, and see if I could not learn what it had to teach, and not, when I came to die, discover that I had not lived." Henry David Thoreau
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05-11-2015, 06:25 AM
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#12
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Site Team
Join Date: Mar 2011
Location: Gaylord
Posts: 26,836
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Quote:
Originally Posted by BuckeyePaddler
Yep, I discovered this last weekend on our new Cougar. Amazes me that something like this can be screwed up ... certainly makes you wonder if it's intentional by a disgruntled employee.
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Chance are pretty slim that it's the "same disgruntled" employee. This mismarking has been going on for more than 10 years. Surely by now, if it were the same worker, he would have been "fired or promoted" to a different job LOL
__________________
John
2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
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05-11-2015, 10:48 AM
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#13
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Member
Join Date: Nov 2014
Location: Newport R.I.
Posts: 44
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Was reversed on my Heartland, they got it right on the cougar
__________________
John and Kim and Gunner the dog
2012 Chevy 3500 Duramax SRW
2019 Chevy 3500 Duramax DRW
2012 Heartland North Trail
2015 Keystone Cougar 337fls
2021 Keystone Montana 3763BP
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05-11-2015, 11:53 AM
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#14
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Senior Member
Join Date: Aug 2011
Location: WESTERN,CT
Posts: 2,095
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Ain't it nice to know somethings never change!:d
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BARNEY AND CHRISTINE
2010 MONTANA 3750FL
2005 DODGE 3500 DUALLY TD
2 RESCUE PUPS: SUSITNA AND CRYSTAL. RIP ALYESKA!
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05-11-2015, 11:55 AM
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#15
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Senior Member
Join Date: Aug 2011
Location: WESTERN,CT
Posts: 2,095
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Kinds makes it a "crap"shoot sorry just had to say it, been that kinda day
__________________
BARNEY AND CHRISTINE
2010 MONTANA 3750FL
2005 DODGE 3500 DUALLY TD
2 RESCUE PUPS: SUSITNA AND CRYSTAL. RIP ALYESKA!
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05-11-2015, 12:50 PM
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#16
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Senior Member
Join Date: Jun 2012
Location: Groton Long Point, CT
Posts: 151
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Once you determine which is the correct handle, spray paint the handle and frame above the handle with grey paint.
__________________
2012 F350 DRW King Ranch 6.7 Diesel
2012 Keystone Hideout 31BHSWE
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05-11-2015, 05:35 PM
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#17
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Senior Member
Join Date: Apr 2015
Location: RDU Carolina
Posts: 129
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Quote:
Originally Posted by sagebel
Once you determine which is the correct handle, spray paint the handle and frame above the handle with grey paint.
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Great idea!
...and just be thankful this employee is in charge of stickers...and not welding the frames!
__________________
2016 Keystone Carbon 357
2006 F350 4WD CC LB DRW (aka Big Sexy)
Reese 20K Goose Box/Draw-Tite Remove-a-Ball
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05-19-2015, 03:26 PM
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#18
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Senior Member
Join Date: Mar 2015
Location: Southeastern Connectiut
Posts: 1,305
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Just consider it "Fifty shades of Grey Water"! LOL
LABELS... What labels?... Do they cost extra?... Can we get some too?... I got tired of dealing with the "Home Office", and went Rogue! I found out for myself. Welcome to Keystone! Great campers... CRA**Y attention to detail, and record keeping!
For a while there, it seemed like I was the only one who knew what I had for factory installed features on my Alpine 3535RE! They didn't even know I had a second grey water tank to service the Galley. They forgot to hook it into the gate valve. I did it myself. p.s. Good support on this board, better than factory! Lots of experience here among all of us.
__________________
Pull Toy
Steve & Jan, Ava & Emma (Mini Schnauzers):
2016 F350 Lariat 4X4 Powerstroke CC/SB "PULLTOY V"
2013 Alpine 3535RE "MAGIC CARPET IV"
Proud Navy Vet!
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05-23-2015, 06:00 PM
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#19
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Member
Join Date: Nov 2012
Location: Texas Hill country
Posts: 97
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Quote:
Originally Posted by sagebel
Once you determine which is the correct handle, spray paint the handle and frame above the handle with grey paint.
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I Used grey duct tape on the grey handle & reversed the labels
__________________
2021 Montana High Country 295RL
2015 6.4 Hemi Ram 2500
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05-23-2015, 06:41 PM
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#20
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Site Team
Join Date: Jul 2014
Location: Modesto
Posts: 20,234
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The T handles are threaded on so you could swap them out.
__________________
2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.
Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
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