Shower Door shatters
We bought a new Keystone 5th wheel 2011 27 RKS (lite) Aug.9th of 2010. We happened to sleep in it in the driveway a few nites...we go in on Aug. 8, 2011 to go to bed to find glass shattered all over the floor from the shower door. We called the dealer and they said we would have to call the manufacture to be told (What caused it to break? They needed a reason. We said "we need a reason" because there is nothing we did to cause it. We had the AC on so it wasn't from the heat. We were so dissapointed that they didn't help us out at all. If they couldn't replace the glass, they could have discounted us or something. The dealer said it would cost $300 to buy the whole shower thing back and $300 to fix it. We decided to go to the glass company to get plexiglass put in the door. Well we have done that but now the door needs to be cut back just a little to fit.....We did make a call to the dealer for instructions on how to get the door out, they called us back and told us that someone would call us first of the week which they did, but they were to call back again, they never did (this guy was suppose to know about this kind of thing,) So, we are very dissappointed with their support system.
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