Quote:
Originally Posted by Flicdog
So I brought my 333MKS in the middle of August for three warranty items, one being from pre delivery in February that was waiting on parts.
The service dept burned down last weekend and luckily by rig was parked in a lot adjacent to the service dept and not in one of the bays (they lost 18 coaches in the fire).
Now the service adviser told me to come get it and the parts for my warranty were lost in the fire.
He suggested I call their other location and make an appointment and start over with the warranty approval.
I blew a head gasket and am waiting for call from his boss...rant over
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OK Members: If you care to, read each of the sentences above for their "literal interpretation" (not for what "might be"). Or is you choose, just ignore this post. Nowhere does the OP state that the dealership "refused" to repair his RV, quite the contrary, they stated that he "should make an appointment and start over". ("He suggested I call their other location") ....
The final statement indicates that the conversation ended with, "I blew a head gasket and am waiting for a call from his boss"....
So, the facts (as I pieced them together from other posts:
The OP bought his RV in January 2015
http://www.keystonerv.org/forums/sho...563#post161563
The OP has posted a number of times that he is quite happy with his RV and reports numerous trips that he considered successful.
http://www.keystonerv.org/forums/sea...archid=2300061
He also started a thread about his awning "rolling up backwards" in which he states that he didn't find the problem, the dealership found it and was making repairs.
http://www.keystonerv.org/forums/showthread.php?t=23695 (This post was made on 9-22-2015) after he delivered his RV to the dealership in August for warranty work and we were led to believe that it has been "at the dealership for repair since that time). It appears he waited about a month to post about the awning. Make your own conclusions about that time frame.
There was a problem that had been deferred from the PDI in January until August when the OP towed it to the dealership for repair. He identified two other problems that needed warranty repair (was one the awning?) and they were going to be completed at the same time (but of course after approval by Keystone and parts arrival).
This thread
The dealership service building burned down but the OP's RV was not damaged.
This thread
The OP was notified that he could pick up his RV, tow it to the dealership's other location for warranty repairs.
This thread
He "blew a head gasket" and posted his comments in this thread.
Now, for some information:
This thread was initially started at 4:12 PM on 10-14-2015
After one post he responded at 4:26 PM on 10-14-2015
He signed off immediately after that response and has not yet returned to the forum.
So, even though there have been 21 posts in this thread, 18 of them AFTER his last post (and last visit to the forum) we continue to "discuss his plight" even though he hasn't signed on to read what we think.
I don't want to belittle the OP, nor do I want to diminish his problem, but I asked myself, could it be that he posted to "rant the information" without regard to any concern for what we think?
You decide what you believe. I know what I think of the situation.
Regards,