HELP, our power awning over the tailgate deck will not retract

[sarahdove]

Please if you have any idea how to manually retract the tailgate awning. It will not automatically retract. We cannot close our tailgate with awning out. We have a 2015 371 Fuzion TH. THANK YOU. We are stuck in a campsite. Ugh

[chuckster57]

There should be a manual override on the motor end. You may have to take the cap off, is it a carefree awning?

[roberthensley491]

Try checking your fuse box, it happened to my 2020 Keystone Fuzion Impact 367, the fuse blow out, after replacing it, it closed no problem.

[LewisB]

Originally Posted by chuckster57

There should be a manual override on the motor end. You may have to take the cap off, is it a carefree awning?

Interesting...follow up/resolution?

We've not had any problems with ours but I was looking at it the other day and wondering what would happen if it wouldn't retract. Our newish Raptor has an 8' scissors style (fully enclosed when retracted) factory installed awning over the ramp/party deck. It did not come with any type of crank or handle. Fortunately the ramp will open/close with the awning out, but it sure wouldn't survive being out while going down the road!

Now that I think about it, I'm in the same boat with the two 16' side awnings. I think they are Dometic - motors hidden inside the roller. I wouldn't know how to manually retract them either!

Chuck, can you provide a little more detail on the "manual override"?

Thanks!

[chuckster57]

On the Dometic awnings with the motor inside the tube, You will find two hex head screws on the end. If you take those out you can manually operate the awning. I have been told you only want to use it to RETRACT a stuck awning as it breaks the wires in the motor. Its been few years since I dealt with a carefree patio awing but I believe the manual is under the cap on the motor end. Solara awnings have a small rubber cap you remove on the forward arm and you can turn the nut that turns the gears.